Sell your BlackBerry Passport

Select the network carrier your device is on, this is usually at the top of the screen or found in the device settings under carrier.

Select the condition of the device, we recommend paying close attention and select the option that honesty applies to your device.

Perfect Condition:

• Cosmetic Condition: Like new, no signs of use. No scratches, dings, dents, or water damage.
• Functionality: Fully functional, no operational issues.
• Battery Health: Above 80%, no service alerts, powers on
• Software: Your device powers on with no software issues.
• Hardware: All buttons, ports, and functional parts work.

Good Condition:

• Cosmetic Condition: Light to moderate wear, e.g. very light scratches, no significant cosmetic or water damage.
• Functionality: Fully functional, no operational issues.
• Battery Health: Above 80%, no service alerts, powers on
• Software: Your device powers on with no software issues.
• Hardware: All buttons, ports, and functional parts work.

New Boxed Condition:

• Cosmetic Condition: Like new, no signs of use. No scratches, dings, dents, or water damage.
• Functionality: Never activated or used, 100% functional in all aspects.
• Battery Health: Original capacity, as the device is unused.
• Software: The device's software is in its original, unaltered state. It has never been activated, and all factory settings are intact. No previous user data or configurations
• Hardware: All components are original and untouched.

Damaged Condition:

• Damage: Any cosmetic damage to the casing or the frame e.g. cracks, broken glass, or dents on the device.
• Additional Conditions: The cosmetic damage should be THE ONLY issue. If it also has a software, hardware, or LCD fault, choose faulty.
• Functionality: Fully functional, no operational issues.
• Battery Health: Above 80%, no service alerts, powers on
• Software: Your device powers on with no software issues.
• Hardware: All buttons, ports, and functional parts work.

Faulty Condition:

• Damage: Has cracks, broken glass or dents on the device.
• Additional Conditions: Can have cosmetic faults, but must power on.
• Battery Health: Poor life, below 80% capacity, must power on.
• Functionality: Not functional, has operational issues.
• Software: Has software issues e.g. regularly freezes/crashes.
• Hardware: Has single or multiple hardware issues with buttons, ports, and functional parts.

No Power Condition:

• Battery Health: The device doesn't power on.
• Damage: Any damage is fine, but it doesn't power on.
• Functionality: Any functional issue is fine, but it doesn't power on.
• Software: Any software issue is fine, but it doesn't power on.
• Hardware: Any hardware issue is fine, but it doesn't power on.

Water Damage Condition:

• Battery Health: The water damage caused power, or charging issues.
• Damage: Any damage is fine, but water damage is the key issue.
• Functionality: Any functional is fine, but water damage is the key issue..
• Software: Any software is fine, but water damage is the key issue..
• Hardware: Any hardware is fine, but water damage is the key issue..