Introduction
This Code of Ethics outlines our commitment to operating our business with the highest standards of ethics and integrity. Our operations’ principles and practices reflect our dedication to legal compliance, ethical conduct, and social responsibility.
Company Values and Principles
Our core values revolve around transparency, integrity, and customer satisfaction. We aim to provide accurate and fair resale prices, ensuring customers can compare and select the best deal wisely. Our commitment to ethical practices extends throughout our operations, from employee conduct to partner selection.
Ethical Standards for Employees
Our employees are expected to uphold the highest standards of honesty, integrity, and professionalism by adhering to ethical outsourcing practices with contracts that meet legal standards and provide fair benefits.
Customer Relations
As a price comparison website, BankMyCell prioritizes customer privacy and transparency. We do not handle orders directly but are committed to prompt responses to any customer inquiries and complaints within 24 hours. We strictly adhere to GDPR compliance, robust cookie policy, and affiliate disclaimer to ensure customer trust and security.
Compliance with Laws
BankMyCell, a UK company that primarily serves the US market, adheres to GDPR data protection standards. Our website is secured with Cloudflare SSL, reflecting our commitment to data security and consumer rights.
Conflict of Interest Policy
We manage potential conflicts of interest through comprehensive HR procedures and rigorous partner evaluations. Our partners and suppliers are subject to investigation and removal if they fail to meet our ethical standards or customer expectations.
Environmental Responsibility
Our operations promote and contribute to environmental sustainability. We facilitate the recycling and refurbishment of used gadgets or electronics. Over 1 million second-hand devices have been sold via our platform, reducing the environmental impact of harmful materials significantly.
Reporting and Addressing Ethical Violations
We have established effective processes when reporting and addressing ethical violations. We deal with it with utmost importance, confidentiality, and professionalism.
Review and Enforcement of the Code of Ethics
This Code of Ethics undergoes an annual review, ensuring its relevance and effectiveness. If there are any violations thereof, they are subject to appropriate disciplinary actions.
Diversity and Inclusion
We promote and embrace diversity and inclusion within our global workforce, ensuring equal opportunity for all. We highly value employees’ unique perspectives and contributions from all backgrounds, genders, and races.
Supplier and Partner Relationships
Our suppliers and business partners are expected to comply with our modern slavery statement and extensive inspections, ensuring they uphold the same high standards of ethical conduct.
Confidentiality and Information Security
We strive to secure all data and protect the confidentiality of customers’ information. Our GDPR policy and cookie policy testify to our data security commitment.
Conclusion
We at BankMyCell believe that conducting business with integrity, responsibility, and professionalism is essential to show our commitment to our customers, employees, and the environment. This Code of Ethics reflects our dedication to these principles.