Introduction
At BankMyCell, we are committed to conducting our business with the highest standards of ethics and integrity. This Code of Ethics outlines our operations’ principles and practices, reflecting our dedication to legal compliance, ethical conduct, and social responsibility.
Company Values and Principles
Our core values are centered around transparency, integrity, and customer satisfaction. We strive to provide accurate and unbiased price comparisons, ensuring our customers can make informed decisions. Our commitment to ethical practices encompasses all aspects of our operations, from employee conduct to partner selection.
Ethical Standards for Employees
We expect our employees to uphold the highest standards of honesty, integrity, and professionalism. Our staff, sourced through BPO companies, are expected to adhere to ethical outsourcing practices, with contracts that meet legal standards and provide fair benefits.
Customer Relations
As a price comparison website, BankMyCell prioritizes customer privacy and transparency. We do not handle orders directly but are committed to prompt responses to any customer inquiries and complaints within 24 hours. We strictly adhere to GDPR compliance, robust cookie policy, and affiliate disclaimer to ensure customer trust and security.
Compliance with Laws
BankMyCell, a UK company that primarily serves the US market, adheres to GDPR data protection standards. Our website is secured with Cloudflare SSL, reflecting our commitment to data security and consumer rights.
Conflict of Interest Policy
We manage potential conflicts of interest through comprehensive HR procedures and rigorous partner evaluations. Our partners and suppliers are subject to investigation and removal if they fail to meet our ethical standards or customer expectations.
Environmental Responsibility
We take pride in contributing to environmental sustainability by facilitating the recycling and refurbishment of used gadgets through our platform, BankMyCell. To date, over 1 million second-hand devices have been traded through our platform, significantly reducing the environmental impact of harmful metals, batteries, and materials.
Reporting and Addressing Ethical Violations
We have established effective mechanisms for reporting and addressing ethical violations. These reports are treated with utmost seriousness, confidentiality and professionalism.
Review and Enforcement of the Code of Ethics
Our Code of Ethics undergoes an annual review to ensure its relevance and effectiveness. Any violations of this code are subject to appropriate disciplinary actions, reflecting our commitment to ethical conduct.
Diversity and Inclusion
BankMyCell is an equal opportunity employer that embraces diversity and inclusion within our global workforce. We highly value the unique perspectives and contributions of employees from all genders, races, and backgrounds.
Supplier and Partner Relationships
Our suppliers and business partners are expected to uphold the same high standards of ethical conduct. This includes compliance with our modern slavery statement and thorough inspections to ensure alignment with our values.
Confidentiality and Information Security
We are fully committed to protecting the confidentiality and security of all data, particularly customer information. Our GDPR policy and cookie policy are a testament to our dedication to data security.
Conclusion
At BankMyCell, we believe in conducting business with integrity, responsibility, and a commitment to our customers, employees, and the environment. This Code of Ethics serves as a reflection of our dedication to these principles.