Sell Broken Samsung Galaxy

Best Places to Sell Your Broken Samsung Galaxy Phones (Damaged or Faulty) (Feb 2024)

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By Ash Turner
As CEO of CompareMyMobile.com and BankMyCell.com since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on February 27, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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  • You’ll lose up to 65% of your broken Samsung Galaxy value selling to physical stores than online sites. Compare Quotes Now
  • BankMyCell compares quotes and customer reviews from top places that buy broken Samsung Galaxy phones. Plus, they offer free shipping and returns when you decide to sell!
  • Big box stores, local shops, and online buyback companies have varying trade-in rates for broken cell phones. Secure the top price offer online and avoid losing hundreds of dollars over.

Who Buys Broken Samsung Galaxy (Compare Quotes)

BankMyCell compares over 100,000+ quotes and customer reviews from 20+ trusted buyback stores every 15 minutes via our data feeds, making us America’s #1 time-saving trade-in supermarket.

Compare popular online, carrier & in-store trade-in offers
BankMyCell - Rated Excellent on Trustpilot.com
Buyback CompanyDamaged Price Difference vs. Best PriceCracked Price Difference vs. Best PriceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
Buyback Boss -23.64%-78.03%4.8 out of 5Cash
The Whiz Cells -45.45%-0.25%4.2 out of 5Cash
GadgetPickup -61.82%No Offers*5.0 out of 5Cash
Retail Store Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
GameStop -52.00% -73.33%2.4 out of 5Store Credit
Target -55.00% -73.33%1.9 out of 5Store Credit
EcoATM -56.52% -29.82%3.3 out of 5Cash
Walmart -83.45% -90.81%1.4 out of 5Store Credit
Best Buy No Offers*-60.23%1.3 out of 5Gift Card
Carrier Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
AT&T-55.00% -30.56%1.2 out of 5Store Credit
VerizonNo Offers*-33.08%1.4 out of 5Store Credit

**Percentages were calculated using each store’s average price of the five most popular broken Samsung Galaxy devices.

Turn Your Broken Samsung Galaxy into Cash - Fast

Buyback stores offer higher pay outs than trading in in-store. You can still sell your device with buyback stores even if your device is water damaged or the screen is cracked.

Get 100% of the Device Market Value with Buyback Stores

Sell your Samsung Galaxy through a trusted buyback company and get the top value for your broken device. Follow these steps:

  • Start by searching for your Samsung Galaxy model here
  • Select “Cracked or Faulty” in the filters to get an instant quotes.
  • Compare quote, ship for free, get paid.
Compare Samsung Galaxy Buyback/Trade-in Deals

Lose up to 65% of the Device Market Value Selling In-Store

You can sell your device back to the carrier or to big box stores however they will offer you a far lower quote, and often badly damaged Samsung Galaxy’s are excluded from their offers. In many cases these stores will only offer store credit rather than cash payouts.

EcoATM Kiosks:
  • Average Loss: 56% Less than online buyback stores
  • Process: Take your device to a store near you and get paid in cash (low payouts).
Big Box Stores:
  • Average Loss: 50% Less than online buyback stores
  • Process: Sell your broken Samsung Galaxy to a retail store and get store credit (low payouts).
Carrier Stores:
  • Average Loss: 55% Less than online buyback stores
  • Process: Visit a carrier store and receive credit you can use for deals or upgrades. (medium payouts).

What Types of Broken Samsung Galaxy Devices can I Sell

When you sell your broken Samsung make sure to check with the buybacks policy to guarantee that they accept the way your device is broken. We recommend reading more about cracked and water damaged devices. Your device can be considered broken if it has any of the following:

Cracked or damaged screen
Touchscreen doesn't work
Broken battery or doesn't power on/off
Liquid or water damage
Software or operating system issues
Broken front or rear camera
Faulty buttons, keys or ports
Broken microphone or speakers

Liquid damage, cracked screens, and software issues are reasons why an old phone might be considered to be in a broken condition. If you have a used phone that might be broken, don’t let it collect dust at home because you can sell broken phones to online buyback companies, carriers, and other stores. Turn it into cash instead.

Read more to compare prices, shipping options, and other details that you should consider from a store when you’re trying to sell broken phones.

Best Places to Sell Broken Samsung Galaxy Phones (Online)

Get 100% of the Device's Market Value

The best way to get paid cash is to trade your broken cell phone on online buyback sites. It’s because these stores usually pay the actual value of your broken phone. We compared quotes from various stores and their Trustpilot customer reviews, so you have an idea if they’re the right choice for you.

We also determined if the shops offer a prepaid shipping label, free returns, and payment methods such as cash via PayPal, direct deposit, and cash.

BEST Faulty Samsung Galaxy Buyers (Top Payouts)

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

BankMyCell compares the prices and reviews of different online stores to save you time. Our site has filters that provide quotes, payment terms, and other important details you should know when trying to sell a broken phone. The site offers prices for different broken phone models, including those with a broken screen, physical damage, or anything affecting the device’s cosmetic condition.

What’s considered broken are cell phones that have cracks or dents but still have functioning buttons and ports. It may also have slight hardware or software issues.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Cash via Direct Deposit, Check, Amazon Gift Card, Zelle, PayPal, Cash App
Things to Expect: Free Shipping Pack, Shipping Label, Collection Service, Free Returns

buyback boss logo

Average Customer Rating:

icon review 5

4.8 out of 5 on Trustpilot

Avg. Broken/Faulty:

-23.644% Less

Avg. Cracked Screen:

-78.03% Less

Description

If you’re trying to sell a broken cell phone, BuyBack Boss is an excellent option. They pay cash through different methods like PayPal and check. A broken cell phone may have cracks, dents, or software issues.

Payment & Shipping Options

Incorporation: 2014
Tradeable Conditions: Broken, Good
Payment Options: Cash via Check and PayPal
Things to Expect: Shipping Label and Free Returns

The Whiz Cells logo

Average Customer Rating:

icon review 4

4.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

-45.45% Less

Avg. Cracked Screen:

0.25% Less

Description

This store buys any cell phone with cracks or dents but still has functioning buttons and ports. A broken cell phone may also have slight hardware or software issues. If you’re trying to sell broken phones, The Whiz Cells is one of your best options because they offer a high trade-in value.

Payment & Shipping Options

Incorporation: 2010
Tradeable Conditions: Broken, Good
Payment Options: Cash via Direct Deposit, PayPal
Things to Expect: Shipping Label, Free Returns

gadgetpickup logo

Average Customer Rating:

icon review 5

4.6 out of 5 on Trustpilot

Avg. Broken/Faulty:

-61.82% Less

Avg. Cracked Screen:

No Offers*

*Gadget Pickup does not accept damaged Samsung Galaxy’s

Description

They buy cell phone units with cracks or dents but still have functioning buttons and ports. These devices may also have slight hardware or software issues.

Payment & Shipping Options

Incorporation: 2020
Tradeable Conditions: Broken, Good
Payment Options: Cash via Check, Zelle, PayPal, Cash App
Things to Expect: Free Returns, Shipping Label

**Percentages were calculated using each store’s average price of the five most popular broken Samsung Galaxy devices.

Who Buys Broken Samsung Galaxy Phones Near Me (In-Store)

Get 52-83% of the Device's True Value

Do you have a cell phone with a cracked screen or water damage? Local stores buy broken phones, and you can opt for them if you need instant payments. But keep in mind that selling your device in-store offers low trade-in values. A lot of them also offer store credit or gift cards only instead of cash.

If you are looking for a quick payout and an in-person exchange, you can check retail store websites to see what level of damage they will accept. The following stores all have websites you can get quotes from:

  • Best Buy
  • GameStop
  • Walmart
  • Target

Sell With Popular Retail Store Chains/ATM Kiosks

Best In-Store Samsung Galaxy Trade-in Options

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

BankMyCell compares the prices and reviews of different online stores to save you time. Our site has filters that provide quotes, payment terms, and other important details you should know when trying to sell a broken phone. The site offers prices for different broken phone models, including those with a broken screen, physical damage, or anything affecting the device’s cosmetic condition.

What’s considered broken are cell phones that have cracks or dents but still have functioning buttons and ports. It may also have slight hardware or software issues.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Cash via Direct Deposit, Check, Amazon Gift Card, Zelle, PayPal, Cash App
Things to Expect: Free Shipping Pack, Shipping Label, Collection Service, Free Returns

GameStop logo

Average Customer Rating:

icon review 2.5

2.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

-52.00% Less

Avg. Cracked Screen:

-73.33% Less

Description

Because GameStop may refurbish the items sold on their platform, they only accept broken phones that need simple repairs. Serious damages such as severe cosmetic damage beyond repair, fire damage, scratched-off serial numbers, and phones with modified systems may not be accepted.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Cash, GameStop Gift Card

ecoATM logo

Average Customer Rating:

icon review 3

3.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

-52.27% Less

Avg. Cracked Screen:

-31.82% Less

Description

EcoATM accepts broken phones because the company’s goal is to reduce electronic waste. The kiosk will accept and recycle your phone even if it is entirely unusable, but their offer is low.

Payment & Shipping Options

Payment Options: Cash
Tradeable Conditions: Broken, Good
Shipping Options: None. You must take your device to their kiosk.

target logo

Average Customer Rating:

icon review 2

1.9 out of 5 on Trustpilot

Avg. Broken/Faulty:

-55.00% Less

Avg. Cracked Screen:

-73.33% Less

Description

The store buys broken phones, but you need to report an accurate assessment of the device by answering device-specific questions. You will be given a trade-in quote afterward. Target may also require you to provide certain accessories to receive the total value for your device.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Target Gift Card

walmart logo

Average Customer Rating:

icon review 1

1.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

-83.45% Less

Avg. Cracked Screen:

-90.81% Less

Description

You can sell broken cell phones to Walmart as long your units are included in their “model name” list. They thoroughly examine a device’s current condition. It’s important to accurately describe your phone’s condition during the appraisal when selling with Walmart.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Walmart Gift Card

bestbuy logo

Average Customer Rating:

icon review 1

1.3 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-60.23% Less

*Best Buy does not accept broken or faulty Samsung Galaxy’s

Description

The store accepts broken phones, including units with severe damage or those that don’t turn on. It has a low Trustpilot score, which is expected as they only offer store credit and usually for a low value.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Best Buy Gift Card
Things to Expect: Shipping Pack

**Percentages were calculated using each store’s average price of the five most popular broken Samsung Galaxy devices.

Sell Faulty With Your Carrier In-Store

Carrier In-Store Faulty Samsung Galaxy Quotes

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

BankMyCell compares the prices and reviews of different online stores to save you time. Our site has filters that provide quotes, payment terms, and other important details you should know when trying to sell a broken phone. The site offers prices for different broken phone models, including those with a broken screen, physical damage, or anything affecting the device’s cosmetic condition.

What’s considered broken are cell phones that have cracks or dents but still have functioning buttons and ports. It may also have slight hardware or software issues.

Payment & Shipping Options

Tradeable Conditions: Broken, Good
Payment Options: Cash via Direct Deposit, Check, Amazon Gift Card, Zelle, PayPal, Cash App
Things to Expect: Free Shipping Pack, Shipping Label, Collection Service, Free Returns

at&t logo

Average Customer Rating:

icon review 1

1.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

-55.00% Less

Avg. Cracked Screen:

-30.56% Less

Description

AT&T buys broken phones. During the evaluation, the staff will ask you about your device’s current condition, such as if it still powers on or if it’s activation-locked. The store also examines if your unit is still functioning correctly and if there are cracks or dead pixels.

Payment & Shipping Options

Payment Options: Store Credit
Tradeable Conditions: Broken, Good

verizon logo

Average Customer Rating:

icon review 1.5

1.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-33.08% Less

*Verizon does not accept broken or faulty Samsung Galaxy’s

Description

The store doesn’t accept a broken phone that is totally not working. It’s best to go to their store and have your broken phone evaluated first. If you are qualified, you will be offered store credit that you can use to upgrade to a new phone.

Payment & Shipping Options

Payment Options: Store Credit, Cash
Tradeable Conditions: Broken, Good

**Percentages were calculated using each store’s average price of the five most popular broken Samsung Galaxy devices.

Can You Trade in a Broken Samsung Galaxy Phone?

Yes, some companies buy broken phones and accept them in any condition as long as they are not crushed or broken in half. Online buyback sites, for example, pay more despite a device’s broken condition.

Some companies, however, might be more selective. For example, if you want to upgrade your broken phone, you can look for carriers that accept device trade-ins. However, they usually pay a low price. They may also not provide offers for a broken phone with cosmetic damage.

In most cases, the following issues affecting a device’s functionality and components are considered broken by stores. Here are some of the possible conditions of a broken cell phone:

  • Cracked or damaged screen
  • Touchscreen issues
  • Broken battery, or the device doesn’t turn on/off
  • Water damage
  • The microphone or speakers aren’t working
  • Defective ports and buttons
  • Broken operating system

Where to Sell Broken Samsung Galaxy Phones For Cash?

You can ask for quotes and sell a broken phone online or in physical stores like kiosks, buyback stores, or pawn shops. The online platform garners you the most cash for any condition category, while the rest usually pay relatively less.

When selling a damaged Samsung Galaxy for you to upgrade to a new device, you can try carrier stores like Verizon and AT&T but expect to get store credit only. Big-box stores also have buyback programs but usually also only pay via store credit.

This means that selling online is the best option to sell broken phones for a high trade-in value. Read more about where to trade in your broken phone, every store’s buyback process, and other details like shipping and payment options.

Frequently Asked Questions

Can I sell my broken Samsung phone?

Yes, it’s possible to sell your broken Samsung phone. Websites like BankMyCell allow you to describe the condition of your device, including any physical damage or screen issues, to get an adjusted offer tailored to its condition.

Can I get cash for my old Samsung phones?

You can easily sell your old Samsung phone for cash using services like BankMyCell. They offer competitive prices for various Samsung models, providing a convenient way to make money from outdated devices.

Does Samsung accept cracked phones for trade-ins?

Yes, Samsung stores accept cracked phones for trade-ins, but at a lower value. Regardless of where the crack is, you can still trade in damaged devices through the brand’s trade-in program.