Website Privacy Policy

Information collection, use and protection policies.

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Our Privacy Policy Information

Find out how we collect and use your information.

This Privacy Policy has been compiled to better serve those who are involved with how their ‘Personally Identifiable Information’ (PII) is used online. PII, as described in US privacy law and information security, is information that can be used independently or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please carefully read our Privacy Policy to understand how we collect, use, protect, or otherwise handle your PII when you transact with BankMyCell.

What personal information do we collect from those visiting the BankMyCell blog or website?

For our services to be effective, we may ask you to enter your name, email address, mailing address, phone number, or other details when ordering or registering on our site.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, enter information on our site, or provide us with feedback and comments on our products or services.

How do we use your information?

We may use the data we collect in the following ways:

  • To personalize your experience and allow us to provide the products, services, and content you need.
  • To improve our website design based on user experience.
  • To respond to your customer service requests.
  • To administer contests, promotions, surveys, or other site features.
  • To process your transactions faster.
  • To ask for ratings and reviews of services or products.
  • To follow up after correspondence (live chat, email, or phone inquiries).

We may disclose your personal information with trusted third parties for marketing purposes only with your explicit consent. You have the right to withdraw this consent at any time.

How do we protect your information?

  • We regularly perform vulnerability scanning and adhere to PCI standards to ensure the security of your personal information.
  • We only provide articles and information. We never ask for credit card numbers.
  • We use regular Malware Scanning.

Your personal information is contained behind secured networks. It is only accessible by a limited number of persons with special access rights to such systems and who must keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement various security measures when users enter, submit, or access their information to maintain the safety of their personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

To protect your personal information, we employ specific security measures, such as encryption, access control, and secure data storage.

Do we use ‘Cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser. When you allow or enable these cookies, the site’s or service provider’s systems are able to recognize your browser and capture and remember certain information specific to you and your device. For instance, cookies help us remember and process the items in your shopping cart.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save users’ preferences for future visits.
  • Keep track of advertisements.

When you visit our website, you will be asked to consent to the use of non-essential cookies. You can change your cookie preferences at any time.

Use of Cookies

We use cookies to personalize your experience on our website. For non-essential cookies, particularly those used for advertising purposes, we provide a popup mechanism where you can manage your consent. This approach aligns with GDPR requirements, ensuring that you still have control over your personal data.

Please see the following policies for more information:

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII) unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

Rights of Individuals

Under the General Data Protection Regulation, you can access, correct, delete, or transfer your personal data. You also have the right to restrict or object to specific processing of your data.

International Data Transfers

We comply with international data transfer mechanisms under the GDPR, such as the EU-U.S. Privacy Shield Framework, for data transferred outside the EU.

Changes to the Privacy Policy

Any changes to our privacy policy will be posted on this page and, where appropriate, emailed to you.

Exercising Your Data Rights

In accordance with the GDPR, you have the right to access, correct, or delete personal data of yours that we hold. To exercise these rights, please use the consent management popup on our website. This tool allows you to manage your preferences and exercise your rights regarding your data.

Contact for Data Concerns

If you have any concerns or complaints regarding the handling of your data, please contact our Data Protection Officer:

  • Name: Richard Morris
  • Email: [email protected]
  • Address: BankMyCell, 99 Wall Street #1032, New York City, New York, 10005

We are committed to addressing your concerns and will respond promptly and efficiently.

International Data Transfers

For international data transfers, particularly in the context of affiliate pixel tracking, we ensure the security and confidentiality of your data. The data transferred is protected through MD5 Hash encryption and is secured behind Cloudflare and Wordfence firewalls on SSL-secured websites. We only transfer data that matches IP addresses and emails which have been voluntarily entered and opted-in on both our site and the merchant sites our customers choose to transact with. This practice complies with GDPR and other international data protection regulations.