Best Places to Sell Broken iPhone Devices (Faulty & No Power) (Sep 2023)

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Who Buys Damaged iPhones (Compare Quotes)

  • You can sell faulty or damaged iPhones online or in-store for cash or store credit.
  • We compare quotes from the leading broken iPhone buyers in the US, saving you time.
  • Not all buy-back prices are equal. You could lose $100’s without running a quick comparison with our tool.

2-Minute Answer

You have many options on where to sell your broken iPhone, but always check your options to get the best value for your device. If you want to get paid in cash, ensure you are not selling it to some of those stores that only offer store credit. Here are your choices to check which one can pay for your broken iPhone the most:

  • Buyback Stores: Send in your broken iPhone and receive cash (high payouts).
  • EcoATM Kiosks: Take your device to a store near you and get paid in cash (low payouts).
  • Big Box Stores: Sell your broken iPhone to a retail store and get store credit (low payouts).
  • Carrier Stores: Visit a carrier store and receive credit you can use for deals or upgrades. (medium payouts).

In this article:

If your iPhone is damaged and you need to get a new one, don’t just throw the old model away. Even iPhones that no longer work properly are valuable. The trick is knowing the best place to sell your iPhone from experience, and that’s what we have.

Read on to learn about trading in your old iPhone for cash and the best places to do it.

In a Hurry? Compare Quotes Here:

bankmycell compare iphone deals

Best Places to Sell Broken iPhones (Online)

Get 100% of the Device's Market Value

Online buyback companies are where you’ll get the TRUE value of your devices. You can compare quotes right here from trusted stores with 1,000’s of Trustpilot customer reviews, enjoy free shipping, and get paid via check, PayPal, or direct deposit.

Using BankMyCell guarantees a number of benefits, including:

  • Payment Timescales: You won’t have to worry about not receiving your cash in time. You will see your cash deposited just 24 hours after the store receives your cell phone.
  • Free Shipping & Returns: In the unlikely event the seller won’t buy the phone for any reason, your phone will be returned to you free of charge.

Easily find scores of competing, online buy-back stores on BankMyCell on this link by selecting ‘sell broken iPhone’ to see the details for each.

BEST Faulty iPhone Buyers (Top Payouts)

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 20 days.

We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, and check
  • Shipping Privileges: Free shipping pack and label, no cost for returns. We also provide an item collection service for your convenience.
  • Timeline for Payment: 1-5 days
decluttr logo

Average Customer Rating:

icon review 4.5

4.6 out of 5 on Trustpilot

Avg. Broken/Faulty:

-12.87% Less

Avg. Cracked Screen:

-41.40% Less

Description

Decluttr is a technology buy-back website that accepts iPhones in poor or faulty condition as well as other product types. They buy and sell water-damaged iPhones and offer speedy next-day payments through Direct Deposit or PayPal. Alternatively, you can donate your iPhone’s value to your charity of choice.

Payment & Shipping Options

  • Payment: Check, Direct Deposit or PayPal.
  • Shipping & Returns: FREE
Gadget Gone Logo

Average Customer Rating:

icon review 5

4.6 out of 5 on Trustpilot

Avg. Broken/Faulty:

-13.04% Less

Avg. Cracked Screen:

-41.52% Less

Description

GadgetGone is one of the buyback stores offering the most money for damaged iPhones. You can get paid within 2 days after the store inspects your device. But it will still depend on your chosen payment method. They also provide free shipping labels and returns, which you can take advantage of in case the store drops the final quote for a reason.

Payment & Shipping Options

  • Payment: Gift Card, PayPal, Virtual Visa Card, and Direct Deposit
  • Shipping & Returns: FREE
The Whiz Cells logo

Average Customer Rating:

icon review 4

4.1 out of 5 on Trustpilot

Avg. Broken/Faulty:

-21.74% Less

Avg. Cracked Screen:

-6.43% Less

Description

With The Whiz Cells you can mail in your used iPhone for a cash offer. They buy iPhones and other cell phones that have broken screens, charge-port problems, water damage, or other issues.

Payment & Shipping Options

  • Payment: Check or PayPal.
  • Shipping & Returns: FREE
gadgetpickup logo

Average Customer Rating:

icon review 5

5 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

Gadget Pickup is another buy-back service that is easy to use is. They offer instant quotes for broken, cracked, internally faulty, or liquid-damaged iPhones. Gadget Pickup pays via check, PayPal, Cash App, or Zelle within two days of iPhone receipt. Customer service is their priority.

Payment & Shipping Options

  • Payment: Check or PayPal.
  • Shipping & Returns: FREE
savegadget logo

Average Customer Rating:

icon review 3.5

3.7 out of 5 on Trustpilot

Avg. Broken/Faulty:

-56.52% Less

Avg. Cracked Screen:

-3.07% Less

Description

SaveGadget makes it very easy to evaluate the value of your broken iPhone and other devices. They buy cracked, broken, and even liquid-damaged cell phones and provide you with a free shipping label. After they receive your iPhone, you will receive your money quickly within two days via check, PayPal, or Bitcoin.

Payment & Shipping Options

  • Payment: Check, PayPal, Bitcoin.
  • Shipping & Returns: FREE
smartphonesPlus logo

Average Customer Rating:

icon review 5

5 out of 5 on Trustpilot

Avg. Broken/Faulty:

-85.25% Less

Avg. Cracked Screen:

-25.15% Less

Description

Smartphone Plus buys all kinds of broken or faulty iPhones with higher-than-standard cash offers. They provide packaging material if you need it and pay cash same-day via PayPal or check. If you decide to decline their offer for any reason, they will ship your iPhone back for free.

Payment & Shipping Options

  • Payment: Check or PayPal.
  • Shipping & Returns: FREE
SellLocked logo

Average Customer Rating:

icon review 5

4.9 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-18.13% Less

*SellLocked do not accept Broken/Faulty devices for trade-in

Description

If you have a broken iPhone locked to your carrier, you can still sell it to SellLocked. They buy iPhones with minor or major damage and provide free Payout Quotes and a free shipping label, as well. You will receive your money within 1 – 5 business days of receiving your iPhone.

Payment & Shipping Options

  • Payment: Check or PayPal.
  • Shipping & Returns: FREE

*Price check quotes based on a 2-year old Apple device (Sep 2023)

Who Buys Broken iPhones Near Me (In-Store)

Get 4-65% of the Device's Market Value

The only circumstance where you should sell your broken iPhone in-store is if you want an instant payout—as the payout is always much less than the true value you get online.

As previously stated, retail stores will only offer store credit. It’s also important to note that Apple Trade and some other retail stores do not currently buy broken iPhones in the US, but you can still get a cash offer from the online buy-back services listed here.

If you are looking for a quick payout and an in-person exchange, you can check retail store websites to see what level of damage they will accept. The following stores all have websites you can get quotes from:

  • Apple
  • Best Buy
  • GameStop
  • Walmart
  • Target

Sell Cell Phones at an ATM Kiosk:

EcoATM (Quick Cash, Low Payouts)

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 20 days.

We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, and check
  • Shipping Privileges: Free shipping pack and label, no cost for returns. We also provide an item collection service for your convenience.
  • Timeline for Payment: 1-5 days
ecoATM logo

Average Customer Rating:

icon review 3

3.0 out of 5 on Trustpilot

Avg. Broken/Faulty:

-56.52% Less

Avg. Cracked Screen:

-29.82% Less

Description

Automated Instant Cash Offers

EcoATM accepts iPhones with broken screens, scratches, and faulty software. Payouts are considerably less but you get instant cash, you’ll need ID and a charged device to complete the process.

*Price check quotes based on a 2-year old Apple device (Sep 2023)

Sell With Popular Retail Store Chains

Best In-Store iPhone Trade-in Options

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 20 days.

We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, and check
  • Shipping Privileges: Free shipping pack and label, no cost for returns. We also provide an item collection service for your convenience.
  • Timeline for Payment: 1-5 days
bestbuy logo

Average Customer Rating:

icon review 1.5

1.3 out of 5 on Trustpilot

Avg. Broken/Faulty:

-4.35% Less

Avg. Cracked Screen:

-4.35% Less

Description

Store credit for Best Buy Trade-Ins

Best Buy does take cracked iPhones in some cases. However, they will not accept broken iPhones. You get paid in the form of a BestBuy store gift card limiting your spending.

ecoATM logo

Average Customer Rating:

icon review 3

3.0 out of 5 on Trustpilot

Avg. Broken/Faulty:

-56.52% Less

Avg. Cracked Screen:

-29.82% Less

Description

Try EcoATM machines in Walmart

You can drop off your broken iPhone at an EcoATM in Walmart, but Walmart itself does not currently have a fully implemented phone buy-back program.

target logo

Average Customer Rating:

icon review 2

2.1 out of 5 on Trustpilot

Avg. Broken/Faulty:

-65.57% Less

Avg. Cracked Screen:

-35.67% Less

Description

Store credit for shopping in Target

Target offers online quotes for broken or faulty iPhones. You get paid in the form of a Target store gift card limiting your spending.

*Price check quotes based on a 2-year old Apple device (Sep 2023)

Sell Faulty With Your Carrier In-Store

Carrier In-Store Faulty iPhone Quotes

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 20 days.

We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, and check
  • Shipping Privileges: Free shipping pack and label, no cost for returns. We also provide an item collection service for your convenience.
  • Timeline for Payment: 1-5 days
at&t logo

Average Customer Rating:

icon review 1

1.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

AT&T offers iPhone trade-ins and will accept a phone even if it won’t power on or has a broken screen. AT&T will offer up payment in monthly store credit installments after buying a phone plan.

verizon logo

Average Customer Rating:

icon review 2

2.0 out of 5 on Trustpilot

Avg. Broken/Faulty:

-62.75% Less

Avg. Cracked Screen:

-30.41% Less

Description

Verizon stores will accept cracked and battery-damaged phones. Verizon will offer up payment in monthly store credit installments after buying a phone plan or pay via PayPal

Sprint logo

Average Customer Rating:

icon review 1

1.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-98.07% Less

*Sprint do not accept Broken/Faulty phones for trade-in

Description

Sprint accepts iPhones with broken screens but not cell phones that do not power on or have liquid damage. Sprint will offer up payment in monthly store credit installments after buying a phone plan.

T-mobile logo

Average Customer Rating:

icon review 1.5

1.6 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-98.07% Less

*T-Mobile do not accept Broken/Faulty phones for trade-in

Description

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*Price check quotes based on a 2-year old Apple device (Sep 2023)

Can You Trade in a Broken iPhone & Get Paid?

The short answer is yes you can sell your iPhone! Don’t throw your broken iPhones away, even if they have water damage. Broken iPhones are often worth considerably more than you might imagine – if you sell them to the right buyer like a buyback program.

While it is also possible to trade in your old iPhone to your cell phone plan carrier, the money they will give you for your mobile phone will be less than an online buyback program company will offer. In addition, badly damaged iPhones are usually excluded from these offers.

Online iPhone buyers are a different proposition altogether. You might also be surprised to learn the types of damage an online iPhone buy-back company will find acceptable.

For instance, If your screen is smashed or your touchscreen no longer works no matter how hard you prod it, that doesn’t mean your iPhone has no value to an online buyer.

iPhones that no longer turn on or that don’t have sound anymore are still worth more money than you might imagine, too. Even iPhones that have liquid damage can be turned into cash that will help you buy a sleek replacement.

Here are some of the types of cell phone damage acceptable to online iPhone buyers:

  • Cracked or damaged screen
  • Touchscreen doesn’t work
  • Broken battery or doesn’t power on/up
  • Liquid or water damage
  • Broken microphone or speakers
  • Faulty buttons, keys, or ports
  • Broken front or rear camera
  • Software or operating system issues

Where to Sell Broken iPhones?

Who will buy faulty iPhones In-Store

In the US, you can get a quote and sell broken phones online or in retail stores near you. While stores such as Verizon, AT&T, T-Mobile, Target, Walmart, or Best Buy will buy your broken iPhone, it might not be the best option as the quotes are notoriously low – much like the customer feedback on online review aggregator Trustpilot.

You can also expect to get store credit only as well.

EcoATM machines in malls and stores will buy them, but the quotes will be very low there too.

Apple stores DO NOT offer store credit for broken iPhones.

If you want a reasonable amount of cash in exchange for your broken iPhone, consider selling it online – it’s better than it ending up as some e-waste in your drawer.

Broken iPhone Payouts Summary

Overall, online is your best bet to maximize the value of your damaged iPhone. Almost all buy-back programs offer a price lock, free shipping, and pay quickly once they receive your phone. You can compare prices right here on the BankMyCell site to get an idea of how much your broken iPhone is worth from popular buyback programs – this is the best place to sell your iPhone with confidence if it’s faulty.

If you’re just looking for store credit, then a store trade-in service may be worth it. Just be aware you likely won’t get as much as you would if you sell broken iPhone handsets online. If you want the highest cash value for your broken iPhone, online Buyback programs are the way to go.