Best Places to Sell a Broken iPhone
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Learn about our editorial process
Learn about our editorial process
- Discover the best place to sell your broken iPhone to get the best deal.
- Compare quotes from the leading broken iPhone buyers in the US to get the most money out of your broken iPhone.
- Check out the conditions or types of damages the stores accept for a hassle-free transaction.
Who Buys Damaged iPhones (Compare Quotes)
BankMyCell compares over 100,000+ quotes and customer reviews from 20+ trusted buyback stores every 15 minutes via our data feeds, making us America’s #1 time-saving trade-in supermarket.
| Buyback Company | Damaged Price Difference vs. Best Price | Cracked Price Difference vs. Best Price | Trustpilot Rating | Payout Type |
|---|---|---|---|---|
| BankMyCell Compare 20+ quotes | BEST OFFER | BEST OFFER | 4.4 out of 5 | Cash |
| Decluttr | -12.87% | -41.40% | 4.6 out of 5 | Cash |
| Gadget Gone | -13.04% | -41.52% | 4.6 out of 5 | Cash |
| The Whiz Cells | -21.74% | -6.43% | 4.2 out of 5 | Cash |
| GadgetPickup | -31.04% | -31.04% | 5.0 out of 5 | Cash |
| Save Gadget | -56.52% | -56.52% | 3.7 out of 5 | Cash |
| SmartphonesPLUS | -85.25% | -25.15% | 4.8 out of 5 | Cash |
| In-Store Trade-in | Price Difference | Price Difference | Trustpilot Rating | Payout Type |
| BankMyCell Compare 20+ quotes | BEST OFFER | BEST OFFER | 4.4 out of 5 | Cash |
| EcoATM | -56.52% | -29.82% | 3.3 out of 5 | Cash |
| Retail Store Trade-in | Price Difference | Price Difference | Trustpilot Rating | Payout Type |
| BankMyCell Compare 20+ quotes | BEST OFFER | BEST OFFER | 4.4 out of 5 | Cash |
| Best Buy | -4.35% | -4.35% | 1.3 out of 5 | Gift Card |
| EcoATM | -56.52% | -29.82% | 3.3 out of 5 | Cash |
| Target | -65.57% | -35.67% | 2.1 out of 5 | Store Credit |
| Carrier Trade-in | Price Difference | Price Difference | Trustpilot Rating | Payout Type |
| BankMyCell Compare 20+ quotes | BEST OFFER | BEST OFFER | 4.4 out of 5 | Cash |
| AT&T | -31.04% | -31.04% | 1.2 out of 5 | Store Credit |
| Verizon | -62.75% | -30.41% | 1.4 out of 5 | Store Credit |
| Sprint | No Offers* | -98.07% | 1.1 out of 5 | Store Credit |
| T-Mobile | No Offers* | -98.07% | 1.4 out of 5 | Store Credit |
*Percentages were calculated using each store’s average price of the five most popular broken iPhones.
Where to Sell a Broken iPhone: Quick and Easy
You can sell your old iPhone with a cracked or broken screen online and in retail stores. It’s worth noting that buyback stores offer higher payouts than retail stores.
Get 100% of the Device Market Value with Buyback Stores
Trade in your damaged iPhone to a trusted buyback company to get the top value for your device. Follow these steps:
- Find your device and select the “Cracked or Faulty” condition.
- Choose storage and carrier.
- Compare quotes, ship for free, and get paid.
Lose up to 65% of the Device Market Value Selling In-Store
You can sell your device back to the carrier or big box stores; however, they will offer you a far lower quote, and often, badly damaged iPhones are excluded from their offers. These stores usually offer only store credit rather than cash payouts.
EcoATM Kiosks:
- Average Loss: 56% Less than online buyback stores
- Process: Take your device to a store near you and get paid in cash (low payouts).
Big Box Stores:
- Average Loss: 42% Less than online buyback stores
- Process: Sell your damaged iPhone to a retail store and get store credit (low payouts).
Carrier Stores:
- Average Loss: 47% Less than online buyback stores
- Process: Visit a carrier store and receive the credit you can use for deals or upgrades. (medium payouts).
What Types of Broken iPhone Can I Sell?
When you sell your iPhone, check with the buyback policy to guarantee that they accept the condition of your device. Your device can be considered damaged or faulty if it has any of the following:
In this article:
If your used iPhone is damaged and you need a new one, don’t just throw away the old model. An old iPhone that no longer works properly still holds a significant value. The trick is knowing where to sell your iPhone for the best deal.
Read on to learn about the stores that accept broken iPhones and how much they will pay for them.
Best Places to Sell Broken iPhones (Online)
Get 100% of the Device's Market Value
Online buyback companies are where you’ll get the TRUE value of your devices. At BankMyCell, you can compare quotes from trusted stores with 1,000 Trustpilot customer reviews and thousands of successful transactions.
Using BankMyCell guarantees several benefits, including:
- Upfront Quotes: Compare the prices of various buyback stores to see which offers the most for your device.
- Quick Payment Timescales: Get paid in cash within 24 hours after the store receives your cell phone.
- Free Shipping & Returns: If the seller won’t buy the phone for any reason, your phone will be returned to you free of charge.
How to compare prices and trade in your broken iPhone:
- Find your device and select the “Cracked or Faulty” condition here.
- Choose storage and carrier.
- Compare quotes, ship for free, and get paid.
BEST Faulty iPhone Buyers (Top Payouts)
Average Customer Rating:
4.4 out of 5 on Trustpilot
Avg. Broken/Faulty:
TOP PAYOUT
Avg. Cracked Screen:
TOP PAYOUT
*Compare everyone’s deals here, Guaranteed Top Payouts!
Description
Year of Establishment: 2018
BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 30 days.
Payment & Shipping Options
- Payment Methods: PayPal, direct deposit, and check
- Shipping Privileges: Free shipping pack and label, no cost for returns.
- Timeline for Payment: 1-5 days
Average Customer Rating:
4.6 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
GadgetGone is one of the buyback stores offering the most money for damaged iPhones. You can get paid within two days after the store inspects your device. But it will still depend on your chosen payment method.
Payment & Shipping Options
- Payment Methods: Amazon Gift Card, PayPal, and Direct Deposit
- Shipping & Returns: FREE
Average Customer Rating:
4.1 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
With The Whiz Cells, you can mail in your faulty iPhone for cash. They buy iPhones and other cell phones with cracked screens, port problems, water damage, etc.
Payment & Shipping Options
- Payment Methods: Check and PayPal
- Shipping & Returns: FREE
Average Customer Rating:
4.8 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
GadgetPickup provides competitive pricing for your damaged iPhone. They also ensure a convenient and smooth process for their customers.
Payment & Shipping Options
- Payment Methods: Check, PayPal, Cash App, and Zelle
- Shipping & Returns: FREE
Average Customer Rating:
4.1 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
SaveGadget makes evaluating the value of your faulty iPhone and other devices easy. They buy cracked, damaged, and even liquid-damaged cell phones and provide you with a free shipping label.
Payment & Shipping Options
- Payment Methods: Check and PayPal
- Shipping & Returns: FREE
*Price check quotes based on a 1 year old iPhone (Apr 2025)
Who Buys Broken iPhones Near Me (In-Store)
Get 4-65% of the Device's Market Value
If you want an instant payout for your broken iPhone, in-store would be a good place to sell it. But buyback stores usually offer a better price. Also, retail stores will accept your electronics in exchange for store credits only.
It’s important to note that Apple Trade and other retail stores do not currently buy faulty iPhones in the US.
Best In-Store iPhone Trade-in Options
Average Customer Rating:
4.4 out of 5 on Trustpilot
Avg. Broken/Faulty:
TOP PAYOUT
Avg. Cracked Screen:
TOP PAYOUT
*Compare everyone’s deals here, Guaranteed Top Payouts!
Description
Year of Establishment: 2018
BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 30 days.
We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.
Payment & Shipping Options
-
Payment Methods: PayPal, direct deposit, Cash App, Zelle, Amazon gift card and check
-
Shipping Privileges: Free shipping pack and label, no cost for returns.
-
Timeline for Payment: 1-5 days
Average Customer Rating:
1.3 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
Store credit for Best Buy Trade-ins
Best Buy accepts an old iPhone with a cracked screen. But they will not take faulty iPhones. You get paid in the form of a Best Buy store gift card.
Average Customer Rating:
3.2 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
Try EcoATM machines in Walmart
You can drop off your broken iPhone at an EcoATM in Walmart, but Walmart does not currently have a fully implemented phone buyback program.
Average Customer Rating:
2.1 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
Get store credits to shop at Target
When you sell a faulty iPhone at Target, you get paid through eGiftCards, limiting your spending to their store only.
*Price check quotes based on a 1 year old iPhone (Apr 2025)
Sell a Broken iPhone on Carrier (In-Store)
Carrier In-Store Faulty iPhone Quotes
Average Customer Rating:
4.4 out of 5 on Trustpilot
Avg. Broken/Faulty:
TOP PAYOUT
Avg. Cracked Screen:
TOP PAYOUT
*Compare everyone’s deals here, Guaranteed Top Payouts!
Description
Year of Establishment: 2018
BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 20 days.
We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.
Payment & Shipping Options
- Payment Methods: PayPal, direct deposit, and check
- Shipping Privileges: Free shipping pack and label, no cost for returns.
- Timeline for Payment: 1-5 days
Average Customer Rating:
1.3 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
AT&T accepts a phone even if it won’t power on or has a broken screen. They offer bill credits in return.
Average Customer Rating:
1.4 out of 5 on Trustpilot
Avg. Broken/Faulty:
-31.04% Less
Avg. Cracked Screen:
-31.04% Less
Description
Verizon accepts cracked and battery-damaged phones through credits to your account.
Average Customer Rating:
1.1 out of 5 on Trustpilot
Avg. Broken/Faulty:
No Offers*
Avg. Cracked Screen:
-31.04% Less
*Sprint does not accept Broken or Faulty devices
Description
Sprint accepts iPhones with cracked screens but not cell phones without power or liquid damage. They pay an instant credit that you can use to purchase a new device or accessories.
*Price check quotes based on a 1 year old iPhone (Apr 2025)
Eligible iPhone Conditions: Accepted Damage Types
Here are some of the types of cell phone damage acceptable to online iPhone buyers:
- Cracked or damaged screen
- Touchscreen doesn’t work
- Damaged battery or doesn’t power on/up
- Liquid or water damage
- Broken microphone or speakers
- Faulty buttons, keys, or ports
- Broken front or rear camera
- Software or operating system issues
FAQs
Is It Safe to Sell a Broken iPhone Online?
YES, selling a broken iPhone online is safe, especially through BankMyCell. We gathered prices from verified and trustworthy buyback companies that helped many customers conveniently compare and sell their old iPhones.
How Do You Wipe Data Before Selling a Broken iPhone?
- Back up your iPhone to iCloud or computer.
- Sign out of iCloud, iTunes, and App Store.
- Factory reset your device to delete all its content (if the screen is working).
- Remove the SIM card and other accessories.
Visit this page for a more detailed process.
How Does the iPhone Model Affect Resale Value?
Newer models typically get the most money when selling. Apple introduces new iPhones every year, so older models depreciate over time.
