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Best Places to Sell a Broken iPhone (Apr 2024)

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By Ash Turner
As CEO of CompareMyMobile.com and BankMyCell.com since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on March 11, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

Learn about our editorial process

  • Discover the best place to sell your broken iPhone to get the best deal.
  • Compare quotes from the leading broken iPhone buyers in the US to get the most money out of your broken iPhone.
  • Check out the conditions or types of damages the stores accept for a hassle-free transaction.

Who Buys Damaged iPhones (Compare Quotes)

BankMyCell compares over 100,000+ quotes and customer reviews from 20+ trusted buyback stores every 15 minutes via our data feeds, making us America’s #1 time-saving trade-in supermarket.

Compare popular online, carrier & in-store trade-in offers
BankMyCell - Rated Excellent on Trustpilot.com
Buyback CompanyDamaged Price Difference vs. Best PriceCracked Price Difference vs. Best PriceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
Decluttr-12.87%-41.40%4.6 out of 5Cash
Gadget Gone-13.04%-41.52%4.6 out of 5Cash
The Whiz Cells-21.74%-6.43%4.2 out of 5Cash
GadgetPickup -31.04%-31.04%5.0 out of 5Cash
Save Gadget-56.52%-56.52%3.7 out of 5Cash
SmartphonesPLUS-85.25%-25.15%4.8 out of 5Cash
In-Store Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
EcoATM-56.52% -29.82%3.3 out of 5Cash
Retail Store Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
Best Buy-4.35%-4.35%1.3 out of 5Gift Card
EcoATM -56.52% -29.82%3.3 out of 5Cash
Target -65.57% -35.67%2.1 out of 5Store Credit
Carrier Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
AT&T -31.04% -31.04%1.2 out of 5Store Credit
Verizon-62.75%-30.41%1.4 out of 5Store Credit
Sprint No Offers*-98.07%1.1 out of 5Store Credit
T-Mobile No Offers* -98.07%1.4 out of 5Store Credit

*Percentages were calculated using each store’s average price of the five most popular broken iPhones.

Where to Sell a Broken iPhone: Quick and Easy

You can sell your old iPhone with a cracked or broken screen online and in retail stores. It’s worth noting that buyback stores offer higher payouts than retail stores.

Get 100% of the Device Market Value with Buyback Stores

Trade in your damaged iPhone to a trusted buyback company to get the top value for your device. Follow these steps:

  1. Find your device and select the “Cracked or Faulty” condition.
  2. Choose storage and carrier.
  3. Compare quotes, ship for free, and get paid.
bankmycell compare iphone deals

Lose up to 65% of the Device Market Value Selling In-Store

You can sell your device back to the carrier or big box stores; however, they will offer you a far lower quote, and often, badly damaged iPhones are excluded from their offers. These stores usually offer only store credit rather than cash payouts.

EcoATM Kiosks:
  • Average Loss: 56% Less than online buyback stores
  • Process: Take your device to a store near you and get paid in cash (low payouts).
Big Box Stores:
  • Average Loss: 42% Less than online buyback stores
  • Process: Sell your damaged iPhone to a retail store and get store credit (low payouts).
Carrier Stores:
  • Average Loss: 47% Less than online buyback stores
  • Process: Visit a carrier store and receive the credit you can use for deals or upgrades. (medium payouts).

What Types of Broken iPhone Can I Sell?

When you sell your iPhone, check with the buyback policy to guarantee that they accept the condition of your device. Your device can be considered damaged or faulty if it has any of the following:

Cracked or damaged screen
Touchscreen doesn't work
Broken battery or doesn't power on/off
Liquid or water damage
Software or operating system issues
Broken front or rear camera
Faulty buttons, keys or ports
Broken microphone or speakers

In this article:

If your used iPhone is damaged and you need a new one, don’t just throw away the old model. An old iPhone that no longer works properly still holds a significant value. The trick is knowing where to sell your iPhone for the best deal.

Read on to learn about the stores that accept broken iPhones and how much they will pay for them.

Best Places to Sell Broken iPhones (Online)

Get 100% of the Device's Market Value

Online buyback companies are where you’ll get the TRUE value of your devices. At BankMyCell, you can compare quotes from trusted stores with 1,000 Trustpilot customer reviews and thousands of successful transactions.

Using BankMyCell guarantees several benefits, including:

  • Upfront Quotes: Compare the prices of various buyback stores to see which offers the most for your device.
  • Quick Payment Timescales: Get paid in cash within 24 hours after the store receives your cell phone.
  • Free Shipping & Returns: If the seller won’t buy the phone for any reason, your phone will be returned to you free of charge.

How to compare prices and trade in your broken iPhone:

  1. Find your device and select the “Cracked or Faulty” condition here.
  2. Choose storage and carrier.
  3. Compare quotes, ship for free, and get paid.

BEST Faulty iPhone Buyers (Top Payouts)

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 30 days.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, and check
  • Shipping Privileges: Free shipping pack and label, no cost for returns.
  • Timeline for Payment: 1-5 days
Gadget Gone Logo

Average Customer Rating:

icon review 4.5

4.6 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

GadgetGone is one of the buyback stores offering the most money for damaged iPhones. You can get paid within two days after the store inspects your device. But it will still depend on your chosen payment method.

Payment & Shipping Options

  • Payment Methods: Amazon Gift Card, PayPal, and Direct Deposit
  • Shipping & Returns: FREE
The Whiz Cells logo

Average Customer Rating:

icon review 4

4.1 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

With The Whiz Cells, you can mail in your faulty iPhone for cash. They buy iPhones and other cell phones with cracked screens, port problems, water damage, etc.

Payment & Shipping Options

  • Payment Methods: Check and PayPal
  • Shipping & Returns: FREE
gadgetpickup logo

Average Customer Rating:

icon review 4.5

4.8 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

GadgetPickup provides competitive pricing for your damaged iPhone. They also ensure a convenient and smooth process for their customers.

Payment & Shipping Options

  • Payment Methods: Check, PayPal, Cash App, and Zelle
  • Shipping & Returns: FREE
savegadget logo

Average Customer Rating:

icon review 4

4.1 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

SaveGadget makes evaluating the value of your faulty iPhone and other devices easy. They buy cracked, damaged, and even liquid-damaged cell phones and provide you with a free shipping label.

Payment & Shipping Options

  • Payment Methods: Check and PayPal
  • Shipping & Returns: FREE

*Price check quotes based on a 1 year old iPhone (Apr 2024)

Who Buys Broken iPhones Near Me (In-Store)

Get 4-65% of the Device's Market Value

If you want an instant payout for your broken iPhone, in-store would be a good place to sell it. But buyback stores usually offer a better price. Also, retail stores will accept your electronics in exchange for store credits only.

It’s important to note that Apple Trade and other retail stores do not currently buy faulty iPhones in the US.

Best In-Store iPhone Trade-in Options

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 30 days.

We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, Cash App, Zelle, Amazon gift card and check

  • Shipping Privileges: Free shipping pack and label, no cost for returns.

  • Timeline for Payment: 1-5 days

bestbuy logo

Average Customer Rating:

icon review 1.5

1.3 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

Store credit for Best Buy Trade-ins

Best Buy accepts an old iPhone with a cracked screen. But they will not take faulty iPhones. You get paid in the form of a Best Buy store gift card.

ecoATM logo

Average Customer Rating:

icon review 3

3.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

Try EcoATM machines in Walmart

You can drop off your broken iPhone at an EcoATM in Walmart, but Walmart does not currently have a fully implemented phone buyback program.

target logo

Average Customer Rating:

icon review 2

2.1 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

Get store credits to shop at Target

When you sell a faulty iPhone at Target, you get paid through eGiftCards, limiting your spending to their store only.

*Price check quotes based on a 1 year old iPhone (Apr 2024)

Sell a Broken iPhone on Carrier (In-Store)

Carrier In-Store Faulty iPhone Quotes

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Description

Year of Establishment: 2018

BankMyCell is your go-to place for comparing cell phone trade-in values. From there, you will see who offers the most cash and lock the price for up to 20 days.

We accept devices with broken glass, damaged screens, cracks, or dents that are not fully functional.

Payment & Shipping Options

  • Payment Methods: PayPal, direct deposit, and check
  • Shipping Privileges: Free shipping pack and label, no cost for returns.
  • Timeline for Payment: 1-5 days
at&t logo

Average Customer Rating:

icon review 1

1.3 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

AT&T accepts a phone even if it won’t power on or has a broken screen. They offer bill credits in return.

verizon logo

Average Customer Rating:

icon review 1.5

1.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

-31.04% Less

Avg. Cracked Screen:

-31.04% Less

Description

Verizon accepts cracked and battery-damaged phones through credits to your account.

Sprint logo

Average Customer Rating:

icon review 1

1.1 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-31.04% Less

*Sprint does not accept Broken or Faulty devices

Description

Sprint accepts iPhones with cracked screens but not cell phones without power or liquid damage. They pay an instant credit that you can use to purchase a new device or accessories.

*Price check quotes based on a 1 year old iPhone (Apr 2024)

Eligible iPhone Conditions: Accepted Damage Types

Here are some of the types of cell phone damage acceptable to online iPhone buyers:

  • Cracked or damaged screen
  • Touchscreen doesn’t work
  • Damaged battery or doesn’t power on/up
  • Liquid or water damage
  • Broken microphone or speakers
  • Faulty buttons, keys, or ports
  • Broken front or rear camera
  • Software or operating system issues

FAQs

Is It Safe to Sell a Broken iPhone Online?

YES, selling a broken iPhone online is safe, especially through BankMyCell. We gathered prices from verified and trustworthy buyback companies that helped many customers conveniently compare and sell their old iPhones.

How Do You Wipe Data Before Selling a Broken iPhone?

  1. Back up your iPhone to iCloud or computer.
  2. Sign out of iCloud, iTunes, and App Store.
  3. Factory reset your device to delete all its content (if the screen is working).
  4. Remove the SIM card and other accessories.

Visit this page for a more detailed process.

How Does the iPhone Model Affect Resale Value?

Newer models typically get the most money when selling. Apple introduces new iPhones every year, so older models depreciate over time.