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ItsWorthMore Review (May 2024)

Is ItsWorthMore Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons

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By Ash Turner
As CEO of and since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on March 11, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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Customer Rating


icon review 4.5

1,100+ customer reviews

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Prices Quoted


icon review 4

Ranked 14 out of 45 stores

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Services Rating


icon review 4

Ranked 13 out of 45 stores

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The Bottom Line

Following our comprehensive review of several buyback stores, we found that ItsWorthMore is a legitimate buyback company offering a simple process for selling your device. With its user-friendly website, ItsWorthMore offers an instant quote for your gadget at decent pricing and with typically fast payment times, contributing to its high customer ratings. However, the platform has also received some negative feedback from customers who felt lowballed after repricing due to disputes in the device condition grading. To prevent payment delays, it’s important to accurately assess your device and double-check your personal information before submitting an offer because they have a strict policy on modifying personal information.

Ash Turner

Ash Turner

Buyback & Trade-in Market Expert Since 2009

Review Policy: How We Review Buyback/Trade-in Companies

Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.


Simple process for requesting an instant quote.

Free shipping and returns.

User-friendly website.

Decent pricing for devices

Fast payment process


Some difficulties in reaching customer service

Offers for some devices might not be the best price among competitors

Delayed payments for cases with a discrepancy in the reported device condition

Review Contents

Ash Turner

2-Minute ItsWorthMore Review Overview

Expert Opinion: What to Expect Selling With ItsWorthMore

Are you tired of old electronics cluttering up your home? Selling them online can be a great way to eliminate them while earning extra cash. But with so many buyback stores out there, finding one that’s reliable and offers a fair price can take time and effort.

To help you out, Ash Turner, a senior staff writer at BankMyCell and a tech enthusiast, and his team analyzed the buyback program of ItsWorthMore. We found some important factors you should consider before selling your devices to the store.

While a few customers may have experienced delays in reaching ItsWorthMore’s customer service team, they have a user-friendly website that provides an efficient way of selling used cell phones or gadgets for more than 90% of their customers. They also provide fast payments and offer multiple payment options. Moreover, they provide a free re-inspection service to ensure accurate assessments of your device in case of disputes. If you value fast payments and transparency when selling your electronics, ItsWorthMore may be worth considering.

PROS: What We Liked!

User-friendly website: We're completely satisfied with how ItsWorthmore provides clear and straightforward descriptions for each device condition. There is also a helpful pop-up box when you click ``Tips to assess the condition of your device,`` which contains four tips to help you accurately assess your device.

Various cash payment options: Compared to other buyback stores typically limited to PayPal, ItsWorthMore offers many payment options. Aside from PayPal, they also pay via direct deposit, check, Zelle, and Venmo, giving customers the flexibility and convenience they need when receiving payment for their devices.

Offers reinspection: ItsWorthMore offers a free re-inspection service, which allows customers to request a second evaluation of their device if they feel it was inaccurately assessed. Other buyback stores typically do not offer a free re-inspection service, making ItsWorthMore stand out as a company that prioritizes customer satisfaction and transparency in the device-selling process

Fast payments: ItsWorthmore typically offers a straightforward process for most of their customers and provides quick turnaround times on assessing devices and sending payments.

CONS: What We Disliked!

Strict policy: ItsWorthMore does not allow customers to modify their personal information associated with an already submitted offer, such as incorrect addresses. It may potentially lead to delays or issues with payment, so always make sure you're entering the correct information during your initial submission
Limited device model options: ItsWorthMore has a narrower selection of accepted devices compared to other buyback stores, which may not be ideal if you're looking to sell less common models or older devices. For example, they only accept three Samsung cell phone models, whereas other stores accept up to 30 different Samsung models. Nevertheless, they still accept a wide range of devices like phones, desktops, games, cameras, monitors, etc.
Potentially lower buyback prices: While ItsWorthMore does offer competitive prices for used devices, their prices may not always be the highest compared to other buyback stores. It's always a good idea to shop around and compare prices before selling your electronics.

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.

ItsWorthMore Trade-in Program Review

1. Consumer Feedback Overview

Customer Opinion: Is Selling on ItsWorthMore Legit?

One of the challenging parts of selling a used gadget is deciding where to sell it. There are a lot of stores out there that offer trade-in options, but you must be looking to get paid in cash in the most secure way possible. Marketplaces are risky since you have to meet strangers, and e-commerce has too many processes to complete before selling. Buyback sites are a great alternative that offers a quick and convenient process while making sure you get paid in cash value for your gadget.

To make an informed decision on whether to use the buyback site ItsWorthMore, we will assess various important factors such as their ability to provide instant quotes, their payment speed after receiving your gadget, their level of customer communication, and the usability of their website.

We have also collected information on ItsWorthMore by examining their website and analyzing reviews from third-party sites. This will help us determine whether ItsWorthMore is truly worth considering.

Customer Review Rating Distribution
itsworthmore trustpilot review breakdown
Excellent-Average Ratings
Bad-Poor Ratings

PROS: What Customers Liked

Various payment options: Many sellers left positive reviews about ItsWorthMore's multiple payment options, such as PayPal, Zelle, and Check, because these options allow sellers to have flexibility in receiving payment for their devices.

Fast and easy process: Based on customer reviews, many sellers found the whole process of requesting a quote to be simple, quick and straightforward, and appreciated the user-friendliness of the website.

Free and fast shipping offered for devices: Customers praised the fact that you don't have to pay shipping with ItsWorthMore, making their process even more convenient.

CONS: What Customers Disliked

Some cases of disagreements on condition grading: Around 5% of ItsWorthMore's Trustpilot reviews show that some sellers were offered a lower price than the original quote. This is likely due to changes in item condition status after the assessment team found more damages, such as unreported scratches, etc.
Delayed payment: Some sellers who experience issues during the assessment may also experience payment delays ranging from one week to a few weeks.
Difficulty in reaching customer service: Some customers have complained about contacting ItsWorthMore's customer service team. This can be frustrating for people with questions or issues about their device or payment.

Find The Best rated Buyer For Your Device

Find your device & compare buyback store quotes, ratings, and services in ONE place.

2. ItsWorthMore VS. Alternatives

Compare Trade-in Quotes, Ratings & Services

We compared ItsWorthMore to similar platforms to identify the best-rated, best-quoted, and best-featured online buyback site. The site’s overall customer rating, the competitiveness of its quotes, and the quality of its payment and shipping choices were all criteria in our review.

This Company

itsworthmore logo
icon review 4.5

4.6 out of 5 on Trustpilot

  • Customers like them; 4.6 out of 5 Trustpilot rating.
  • Large payment option selection.
  • Free re-inspection if you’re not happy with their original assessment.
  • They don’t offer prices for Broken or Damaged devices.
  • 48 hour inspection and payment timeframe.

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

  • 99% of the customers rated the store 5 stars.
  • Fast payment – get paid within three days after the device is delivered.
  • Hassle-free and a great experience when trading in phones.
  • Excellent customer service.
  • Limited products accepted.

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

  • Provides the highest up-front quotes.
  • Ranked #1 for services offered:
  • Pay by Direct Deposit, PayPal, Check, and many more.
  • Shipping label and returns for FREE.
  • A 30-day price lock feature.
  • Wide range of devices accepted.

3. How Does ItsWorthMore Trade-in Work?

FAQs: Payment, Shipping, Conditions, and More

How Selling With ItsWorthMore Works

Step 1: The whole process starts with going to the ItsWorthMore website > Click Start Selling > Click Sell.

itsworthmore trade-in website homepage

Step 2: You can also search for your device on the search bar by typing in the specific model or selecting your phone’s brand from the options provided.

Step 3: After selecting your phone’s model, a page will appear showing a picture of the device, its specific details, and a sample quote of its value.

Step 4: Click on the model of your device to proceed to the next step.

itsworthmore finding quote step one

Step 5: You will be asked to indicate the condition of your phone from the choices of Brand New, Flawless, Good, Fair, or Broken.

itsworthmore finding quote condition options

Step 6: Select the appropriate option and click Next Step.

itsworthmore finding quote condition option description

Step 7: Choose the carrier of your device from the choices provided, such as AT&T, Verizon, Sprint, T-Mobile, Unlocked, or Other Carrier > Next Step.

itsworthmore finding quote carrier options

Step 8: Select the device’s storage capacity from the options 128GB-1TB > Next Step.

itsworthmore finding quote phone capacity options

Step 9: The site will load for a few seconds to generate a price quote for your device, showing you its estimated value.

itsworthmore generated quote phone value

Step 10: The page will remind you that ItsWorthMore has no selling fees, zero fraud risk, free shipping, optional 2-day shipping, and 24-hour processing time, as well as the option to receive payment via Zelle®.

Step 11: If you need to make any changes to the details you entered, you can go back to the previous page. Otherwise, if you accept the quoted value of your device, click Add to Box.

itsworthmore generated quote selection

Step 12: You will be directed to “Your Box,” which is similar to a typical shopping cart on an e-commerce site. Here, you will see all the items you have agreed to sell, including their corresponding values, and a summary of your total payout.

itsworthmore phone trade in summary

Step 13: Double-check the details of your sale, and if everything looks good, click Checkout to proceed with the transaction.

itsworthmore phone trade in check out

Service FAQs: Payment, Shipping, & Device Conditions



Direct Deposit

Check or eCheck

Store Credit

Gift Card





FREE Shipping Label

Shipping Kit Delivery

Courier Collection

FREE Returns










Seller Options: What can you sell on ItsWorthMore?

They accept various electronic devices, such as smartphones, tablets, laptops, smartwatches, and game consoles.

The following is a comprehensive list of the types of gadgets you can sell on the platform:

Apple iPhones

Apple iPads

Apple Watches

Apple iPods

Apple MacBooks / Macs

Cell Phones


Smart Watches

Audio Devices




Games Consoles


Graphic Cards




Go Pros

Payment Terms: How long does ItsWorthMore take to pay?

After receiving and validating the gadget, ItsWorthMore normally pays within two business days. You can also lock in pricing for up to 21 days.

  • 21 Day Price Lock Timescale: After placing a sale order, ItsWorthMore won’t change the offer for up to three weeks. This means you can keep the price without worrying about a price hike with no changes to your application.
  • 2 Day Payment Timescale: After receiving your device, ItsWorthMore will take 48 hours to inspect the gadget and pay you through your preferred payment method.
  • Expert Tip: Some users have reported longer payment processing times for inspection and payment, so it’s best to anticipate a few hours or days of waiting at most.

Payment Options: How getting paid works & do ItsWorthMore pay cash?

How does ItsWorthMore pay you? They pay cash via direct deposit, check, PayPal, Zelle, or Venmo once the device has been validated.

  • Note for PayPal, Zelle, Venmo, and e-Check: For these payment methods, ItsWorthMore offers an expedited option wherein your device will be evaluated within 1 business day, and you will receive your cash online within 1 business day.
  • Expert tip: Enter your personal information carefully, especially your address, because you cannot change it after submission.

Shipping: How to send your phone/gadget back to ItsWorthMore for trade-in

ItsWorthMore offers free shipping labels and returns. However, the lack of a shipping pack or collection service may be inconvenient for people with a busy schedule as it requires bringing the device to a shipping location.

Working Quotes: How to get the most money selling phones to ItsWorthMore?

ItsWorthMore accepts a variety of working conditions for a device. Each quote depends on the device’s state, and sellers can select which quote to apply for based on the condition of their item.

  • Brand New: A device that’s still in factory original packaging. It has to come with its original box and all accessories sealed/untouched. These devices are expected to sell for the best price than other categories.
  • Flawless: The device’s condition looks as if it’s brand new because it has no scratches, scuffs, or other marks. These are expected to sell for more cash than broken or faulty ones.
  • Good: A device with light to moderate signs of wear may include light scratches and/or dents.
  • Fair: A device with moderate to excessive signs of wear. These include excessive scratching, major dents, and/or mild housing damage, such as a slightly-bent frame.

Damaged Quotes: Can you sell ItsWorthMore cracked, broken or faulty phones/gadgets?

Yes, ItsWorthMore will buy a cracked, broken, or malfunctioning device but its value will be lowered depending on the amount of damage. However, it’s best to look for another buyback store if you have a locked, blacklisted, or financed device since ItsWorthMore doesn’t accept these conditions for trade-in.

  • Broken: A device with cracks or broken parts on either screen or body.

Review Conclusion

Is selling on ItsWorthMore legit? Based on our comprehensive review of the store and the comments of thousands of satisfied customers, we confirm that ItsWorthMore is a trustworthy buyback/trade-in company. They offer reasonable prices and fast payments if you’re looking for a straightforward process of selling your device and receiving cash payments immediately. There were some customer reports on final offer changes and payment delays, and this seems to stem from disagreements over condition grading. It’s best to review their condition guide thoroughly to avoid similar issues.

ItsWorthmore offers various payment methods, including direct deposit, check, PayPal, Zelle, and Venmo. Verify your personal information before submitting an offer, as ItsWorthMore has strict policies regarding address modifications for security reasons.

This Company

itsworthmore logo
icon review 4.5

4.6 out of 5 on Trustpilot

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.