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BuyBackWorld Review

Is BuyBackWorld Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons

By Ash Turner
As CEO of and since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

Learn about our editorial process

| Updated on May 25, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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Customer Rating


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300+ customer reviews

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Prices Quoted


icon review 4

Ranked 20 out of 45 stores

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Services Rating


icon review 4

Ranked 11 out of 45 stores

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The Bottom Line

Our in-depth review of buyback stores reveals that BuyBackWorld is one of the safe and legit stores to sell your old cell phones. If you have a wide variety of devices to sell, are looking for a convenient way to do it, BuyBackWorld is a good option for you. They provide FREE shipping kits (and FREE shipping returns!) and a price lock feature of 30 days for a hassle-free experience. They also have multiple cash payment options such as check, PayPal, Venmo, and others.

Their price offers for the most commonly sold phones are slightly lower than the best prices in the industry, but they’re one of the rarer stores that offer prices for many other electronic devices. They accept not just phones but a wide variety of devices, whether tablets, smartwatches, game consoles, speakers, cameras, etc.

Ash Turner - BankMyCell CEO

Ash Turner

Buyback & Trade-in Market Expert Since 2009

Review Policy: How We Review Buyback/Trade-in Companies

Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.


Has a super easy and helpful trade-in process.

30-day price lock feature.

FREE shipping kits and returns.

Offers flexible payment options

One of the few stores in the industry where a wide range of devices and brands are accepted


Payment can take a little longer compared to other stores

Price offers for phones might not be the best

They don't offer free returns if you're unhappy with their final quote

Review Contents

Ash Turner

2-Minute BuyBackWorld Review Overview

Expert Opinion: What to Expect Selling With BuyBackWorld

You are probably searching and checking through BuyBackWorld reviews to see if it is worth selling the old cell phone you bought to this store for extra money. This comprehensive, honest, and helpful review by BankMyCell’s Senior Staff Writer and Tech Enthusiast Ash Turner provides everything you need to know about BuyBackWorld.

We reviewed the BuyBackWorld buyback reviews from its consumer rating on BuyBackWorld’s Trustpilot, examined its services in detail and compared it to other stores, and evaluated the trade-in process ourselves for you.

PROS: What We Liked!

BuyBackWorld has a detailed guide during the trade-in process, which is helpful for customers to select the right option for them.

They offer a FREE shipping pack where you can store your device or a FREE shipping kit to print at your own convenience.

Your initial quote is valid for up to 30 days, so you wouldn't have to hurry to decide or ship your device at that time.

They offer prices for a wide variety of brands and old electronics, which is definitely important if you're looking to sell multiple devices.

CONS: What We Disliked!

Some of the customers' online reviews include slow customer service.
They offer slightly lower rate for an old phone compared to other stores.
You might receive your payment a little longer compared to other stores. It is not a strong option if you're going to need extra cash urgently.

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.

BuyBackWorld Trade-in Program Review

1. Consumer Feedback Overview

Customer Opinion: Is Selling on BuyBackWorld Legit?

When selling a device for the first time on websites like BuyBackWorld, understanding its legitimacy and payment process is important. You are likely reading BuyBackWorld trade-in reviews to ensure their reliability and worth.

As your helpful guide, we gathered and reviewed all consumer reviews of BuyBackWorld, from the payment and overall trade-in process to customer service, to make it easier for you to assess.

Customer Review Rating Distribution
buybackworld trustpilot review breakdown
Excellent-Average Ratings
Bad-Poor Ratings

PROS: What Customers Liked

FREE shipping kit: BuyBackWorld provides a prepaid shipping label, packing slip, bubble wrap protection, box, or return padded envelope for FREE, which customers find easier to sell their device.

Hassle-free: Customers find it smooth and convenient to transact with BuyBackWorld with their easy trade-in process.

Extended price lock feature: BuyBackWorld makes their initial offer valid for 30 days, giving customers time to consider and weigh their options.

CONS: What Customers Disliked

Changes in offers: Some customers experienced receiving a final payment that's lower than the initial quote after changes in item condition status during the assessment.
Payment delays: Some of the customers have experienced delays with receiving their money.
Slow customer service: Some customers experienced being on hold for an hour and a half when they called customer service.

Find The Best rated Buyer For Your Device

Find your device & compare buyback store quotes, ratings, and services in ONE place.

2. BuyBackWorld VS. Alternatives

Compare Trade-in Quotes, Ratings & Services

We’ve compiled other platforms and sites where you can alternatively sell phones other than BuyBackWorld. We checked and reviewed all the other stores regarding the trade-in process, customer service, payment time frames, prices they offer, shipping services, and many more to help you weigh your options quickly.

This Company

BuyBackWorld logo
icon review 4

4.1 out of 5 on Trustpilot

  • 73% of customers gave the store 5 stars.
  • Good range of devices accepted.
  • 2-3 days payment timescale for PayPal and Venmo.
  • 30-day price lock-in, one of the best options available.
  • They offer fair price quotes for your devices.

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

  • 99% of the customers rated the store 5 stars.
  • Fast payment – get paid within three days after the device is delivered.
  • Hassle-free and a great experience when trading in phones.
  • Excellent customer service.
  • Limited products accepted.

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

  • Provides the highest up-front quotes.
  • Ranked #1 for services offered:
  • Pay by Direct Deposit, PayPal, Check, and many more.
  • Shipping label and returns for FREE.
  • A 30-day price lock feature.
  • Wide range of devices accepted.

3. How Does BuyBackWorld Trade-in Work?

FAQs: Payment, Shipping, Conditions, and More

How Selling With BuyBackWorld Works

In this section, you will find a comprehensive explanation of how BuyBackWorld works, particularly if you are considering selling your device to this store.

Get Your Initial Offer

  1. Visit the BuyBackWorld website and select Sell Smarter.
  2. Choose your device from the vast options.
  3. Select the model you own.
  4. Pick the carrier you have for your device.
  5. Select the storage capacity of your device.
  6. Click the exact condition of your device. BuyBackWorld has set requirements for each to guide you in choosing the best state for your device to see your instant quote.
  7. Select Get Paid to proceed.
buybackworld trade in quote offer

Choose Your Payment Option

Before selecting how you want to be paid, you must provide the company with your email for tracking and status updates. BuyBackWorld has three options: login, new user, and guest.

Use login if you already have an account at BuyBackWorld, a New user if you want to create an account at the store site, or a Guest if you want to be a member later. Follow these next steps after that:

  1. Select Continue to Payment.
  2. Choose your preferred payment option – check, PayPal, or Venmo.
  3. Follow on-screen instructions.
  4. Select Continue to Shipping.
buybackworld trade in payment options

Proceed to Shipment

Select the shipping option you like – request a free shipping kit or print your shipping label. You will see the process for each method, which will help you choose how you want to ship your device.

buybackworld trade in shipping options

Follow the next on-screen steps right after and proceed to confirm your details. After reviewing your information, which you can edit if you’d like, answer the fifth question and tick the checkbox. Then, click Submit My Order.

BuyBackWorld will show you what to do after that, and you will see your order summary for your reference.

Service FAQs: Payment, Shipping, & Device Conditions



Direct Deposit

Check or eCheck

Store Credit

Gift Card





FREE Shipping Label

Shipping Kit Delivery

Courier Collection

FREE Returns










Seller Options: What can you sell on BuyBackWorld?

Apple iPhones

Apple Watches

Apple iPads

Apple iPods

Apple TV

Cell Phones


Games Consoles

Smart Speakers

Smart Watches

Go Pros

Payment Terms: How long does BuyBackWorld take to pay?

  • 2-10 Day Payment Timescale: The payment timescale will depend on your chosen payment option. You can have a fast payment if you choose PayPal or Venmo. It usually takes 2 to 3 business days to reflect in your account after BuyBackWorld inspects your device. The other option is a check which usually takes 3 to business days as it will be shipped through USPS first class mail.
  • 30 Day Price Lock Gaurentee: Buyback World offer one of the longest price locks available. Your quote will be held for 30 days.

Payment Options: How getting paid works & do BuyBackWorld pay cash?

You can expect to get paid in cash after BuyBackWorld inspects your device. Take note that the transit time usually takes 3 to 4 business days before your device reaches the store, and they will take time to go through the inspection process before sending their payment to you.

  • Check – get paid within 3 to 10 business days.
  • PayPal – get paid within 2 to 3 business days.
  • Venmo – get paid within 2 to 3 business days.

Shipping: How to send your phone/gadget to BuyBackWorld for trade-in

BuyBackWorld offers two shipping options, which you can freely choose during checkout and the trade-in process.

  • Get a FREE Shipping Kit: BuyBackWorld will send you a free shipping kit that includes the packing slip, prepaid shipping label, bubble wrap protection, box or return padded envelope, and shipping instructions, via mail within a week after you place your order. Prepare your device with those items provided and drop it off at the Post Office near you or any blue mailbox.
  • Print Your Shipping Label: This option is faster than the first method as you won’t wait for it to arrive at your door. BuyBackWorld will send your free shipping label and packing slip to your email. Once the package is ready, you can go to the nearest Post Office or drop it in any blue mailbox.

Working Quotes: How to get the most money selling phones to BuyBackWorld?

You can get more money if the devices you’re selling are in near-perfect condition. BuyBackWorld divided the working condition into three:

New Condition

  • The device is brand new – sealed.
  • The plastic film is still on the device.
  • All the original accessories are included.
  • Clear IMEI/ESN for new user activation.

Excellent Condition

  • The device is fully operational and looks like new.
  • It turns on, charges, and can make phone calls.
  • There are no cracks, chips, blemishes, discoloration, or significant scratches on the screen or body.
  • The battery health must be more than 80% for iPhone.
  • All buttons and features are working.
  • Clear IMEI/ESN for new user activation. Find My iPhone must be disabled.

Average Condition

  • The device is fully functional and shows signs of normal wear and tear.
  • It can turn on, charge, and make phone calls.
  • The screen and body are free of cracks, chips, blemishes, discoloration, or significant scratches.
  • For iPhone, the battery health must be greater than 80%.
  • All of the buttons and features are operational.
  • For new user activation, clear the IMEI/ESN. Find My iPhone must be disabled.

Damaged Quotes: Can you sell BuyBackWorld cracked, broken or faulty phones/gadgets?

You can still get a reasonable price if your used electronics are damaged or faulty. BuyBackWorld divided the damaged item condition into two:

Poor Condition

  • The device turns on and charges.
  • It has cracks on the screen or glass.
  • It has faulty hardware like defective buttons, speakers, etc.
  • For iPhones, the battery health is lower than 80%.
  • Bad IMEI/ESN.

Damaged Condition

  • The device won’t turn on and can’t be charged.
  • It has liquid damage.
  • It doesn’t boot up.

Review Conclusion

BuyBackWorld is a store you can consider if you want to sell your used iPhones or any other devices. They accept most devices other stores don’t, which makes it one of the best options if you’re thinking of selling multiple electronic devices. They even offer a complimentary shipping kit.

BuyBackWorld might not be your best option if you prefer more immediate payments or if you want to sell a locked, blacklisted, or financed devices.

But if you want the ease of selling multiple devices with a store that makes shipping more convenient and allows the flexibility of receiving your payments from a wide range of options, BuyBackWorld is a strong option to keep in mind.

This Company

BuyBackWorld logo
icon review 4

4.1 out of 5 on Trustpilot

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.