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Gizmogo Review (Apr 2024)

Is Gizmogo Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons

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By Ash Turner
As CEO of and since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on March 11, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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Customer Rating


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600+ customer reviews

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Prices Quoted


icon review 4

Ranked 21 out of 45 stores

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Services Rating


icon review 5

Ranked 4 out of 45 stores

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The Bottom Line

Gizmogo is an online buyback site that provides good trade-in values, flexible payment and shipping options, and accepts a massive range of phones and tech. We recommend choosing them as they not only passed all our company checks, but also have a solid history of high ratings on 3rd party consumer review sites. Top Tip: As long as you’re honest about the condition of your device and pay a few dollars for insured shipping – you’ll have a stellar experience!

Ash Turner

Ash Turner

Buyback & Trade-in Market Expert Since 2009

Review Policy: How We Review Buyback/Trade-in Companies

Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.


They buy a huge range of phones and tech.

Competitive offers compared to carrier & in-store trade-ins.

Get courier collection & 5 payment options


Payment is sometimes not 24 hours as they promised.

Free returns can take a long time to process.

Quotes are locked only for 15 days. Other buyback tores offer up to 30 days.

Review Contents

Ash Turner

2-Minute Gizmogo Review Overview

Expert Opinion: What to Expect Selling With Gizmogo

BankMyCell’s senior staff writer and tech enthusiast, Ash Turner, tested Gizmogo’s trade-in program and researched how the store ranks on the important factors that every seller looks for in online buyback sites. This includes ease of service, trade-in values, payment systems, shipping options, and the device conditions they accept.

Will you get the “safe and simple way to sell electronics” experience they claim on their website, or is it just another broken promise?

They certainly live up to expectations in terms of having an easy-to-use website, a wide range of devices accepted, and a decent trade-in value. Gizmogo also performs data deletion on each device sold to them to ensure that no personal information is retained and that the seller’s safety isn’t compromised.

It’s a very safe and convenient online website that customers rate highly. Gizmogo’s Trustpilot rating is at 4.8, with hundreds of reviews. However, if you’re looking to increase the value you get from your old mobile phones, you can sell a similar range of products and earn slightly more money with GadgetPickup or ItsWorthMore.

PROS: What We Liked!

A Wide Range of Devices: Gizmogo accepts a wide range of tech you can sell. They accept items like drones and camera lenses in addition to standard gadgets like phones and tablets. You can also sell an unknown device with an initial evaluation of $0. Gizmogo will quote a new price once the device has been inspected for quality - and you get it back FREE if you don't like the offer! (This is useful for non-techy users who want to get rid of their devices but don't know their specific model.)

Bulk Sale: They accept bulk sales from users who have more than 10 devices to sell. This benefits gadget enthusiasts or businesses with a large inventory, as they can quickly get rid of old units and receive one lump sum of cash.

Brand Ambassador Program: Gizmogo offers this program for individuals who want to earn money using their reach on social media accounts. Ideal for influencers or people that can earn commissions from friends or family that hoard old tech.

PROS: What We Disliked!

Gadgets Under Contract Not Accepted: Gizmogo doesn't accept mobile phones or gadgets that are still under contract or have an unpaid balance. This is terrible news for people selling their used devices to repay what they owe on their service agreement.
Reports of Misplaced Items: Shipping services like UPS/USPS/FedEx have lost track of some items, resulting in other sellers not getting paid - make sure you add insurance to high-value items you ship using the build-in checkout option!
Pricelock Timescale: While Gizmogo has a lot of good payment options, it appears that their price lock timescale isn't up to par with others. Stores such as Decluttr, BuyBackWorld, and Smartphones PLUS can provide up to 30 days of price lock-in, which is beneficial for undecided sellers.

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.

Gizmogo Trade-in Program Review

1. Consumer Feedback Overview

Customer Opinion: Is Selling on Gizmogo Legit?

When searching on Google for an online buyback site to sell your old gadget, you may be overwhelmed by the numerous options, leading to the question of their legitimacy. Our research confirms that Gizmogo is a legitimate option. Their large business unit in Chino, California, processes hundreds of devices daily. What’s more, they’ve been around since 2019 and are backed by a large company overseas.

We have spent hours reading and analyzing review data from third-party sites to determine the customer satisfaction of sellers who have previously transacted with the company. From their quotes to speed of payment, here’s how consumers deem Gizmogo as an online buyback site:

Customer Review Rating Distribution
gizmogo trustpilot review breakdown
Excellent-Average Ratings
Bad-Poor Ratings

PROS: What Customers Liked

High Quotes: Many Gizmogo reviews show appreciation for the site for providing competitive trade-in values over other stores. Some claimed that even if their mobile phones are damaged, they still got a fair price, so they'll continue to use Gizmogo to sell old electronics in the future.

Ease of Use: Gizmogo reviews from many sellers consider the process easy. They report that it's easy to find mobile phones or other devices on their website, and they're surprised at how quickly the transaction is completed. Simply enter your trade-in details online, and the store will send you a prepaid box.

Customer Service: Previous sellers say that Gizmogo representatives (on their online website or social media accounts) have quickly resolved their issues. This is an essential consideration for any seller because one easy online chat means less hassle for them.

CONS: What Customers Disliked

Payment Issues: According to 2.3% of reviews, Gizmogo massively reduced their quotes after evaluating their old mobile phones or gadgets - Solution: Check the condition descriptions on the product pages to avoid disappointment.
Misplaced Items: According to 1.1% of Gizmogo reviews, the shipping companies UPS/USPS/FedEx lost track of their item - Solution: Select the tracked & insured option!
Order Processing Issues: While there are many positive Gizmogo reviews, 1.5% of seller reviews mention they took a long time to update them on the status of their returned devices and didn't evaluate some of their used electronics immediately - Solution: Don't trust the 24-hour evaluation claims, be prepared to wait a few days if they're backlogged

Find The Best rated Buyer For Your Device

Find your device & compare buyback store quotes, ratings, and services in ONE place.

2. Gizmogo VS. Alternatives

Compare Trade-in Quotes, Ratings & Services

We compared Gizmogo to other online buyback sites in the market to give you an idea of where they are succeeding and failing. The factors we took into account are the overall rating received from third-party sites, how generous their quotes are, and the convenience of their service features.

This Company

gizmo go logo
icon review 5

4.8 out of 5 on Trustpilot

  • 96% positive customer feedback on Trustpilot.
  • One of the only Buyback Companies to offer courier collection and shipping kits.
  • Wide range of phones and tech to sell.
  • Accepts bulk sales of more than 10 devices.
  • 4 payment options.

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

  • 99% of the customers rated the store 5 stars.
  • Fast payment – get paid within three days after the device is delivered.
  • Hassle-free and a great experience when trading in phones.
  • Excellent customer service.
  • Limited products accepted.

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

  • Provides the highest up-front quotes.
  • Ranked #1 for services offered:
  • Pay by Direct Deposit, PayPal, Check, and many more.
  • Shipping label and returns for FREE.
  • A 30-day price lock feature.
  • Wide range of devices accepted.

3. How Does Gizmogo Trade-in Work?

FAQs: Payment, Shipping, Conditions, and More

How Selling With Gizmogo Works

1 – Get a quote: You should initially get a quote before selling your used device. To get one:

  • Open their website and find your device.
  • Choose the carrier, capacity, and condition of the device, and then answer a few questions about other specifications.
  • You will be given an estimated price before checking out.
gizmogo iphone 12 quote

2 – Select a payment option: Gizmogo offers a variety of payment systems for used devices.

  • You can get paid in cash via PayPal, Zelle, Check, and e-Check. Another option is to get paid with an Amazon gift card.
  • Choose how you like to get paid. Simply enter your email address/address/other important details.
gizmogo payment options

3 – Ship your device: If you send the device as soon as possible, you can get paid quickly.

  • Choose from the following options: FedEx, UPS, USPS, Prepaid Box, or Store. Gizmogo will recommend a courier best used for your specific item.
  • Select between dropping off your device or scheduling a pickup from your home. Input your shipping address afterward.
  • Finally, confirm your order.
gizmogo shipping options

4 – Get Paid: After completing the quality assessment of your device, Gizmogo will pay you immediately via your preferred payment method. To track your package: Sign in to your account > Go to your profile > Click My Orders.

*You Can Enter A Promo Code: This is an optional feature wherein you can use a promo code or coupon if you have one. You can also add an invitation code to redeem some discounts if applicable.

Service FAQs: Payment, Shipping, & Device Conditions



Direct Deposit

Check or eCheck

Store Credit

Gift Card





FREE Shipping Label

Shipping Kit Delivery

Courier Collection

FREE Returns










Seller Options: What can you sell on Gizmogo?

Gizmogo accepts many old devices, from phones and tablets to laptops and game consoles. Here’s a list of gadgets that you can sell through their online website:

Apple iPhones

Apple iPads

Apple Watches

Apple iPods


Apple MacBooks / Macs

Apple TV

Cell Phones


Smart Watches

Smart Speakers


Surface Laptops

Games Consoles


Go Pros

Cameras & Lenses


Payment Terms: How long does Gizmogo take to pay?

Online buyback sites have different payment terms that set them apart from each other. With Gizmogo, you get a 15-day price lock and 1-day payment timescales.

  • 15 Day Price Lock Timescale: After a sale order is placed, Gizmogo won’t change the offer for up to 15 days. This means you can keep the price without worrying about a price hike should you need more time to decide on your application. Expert Tip: Take into account shipping timescales within that 15 days – don’t wait too long.
  • 1 Day Payment Timescale: When Gizmogo receives your device, they claim it will take them 24 hours to examine the gadget and pay you with your chosen mode of payment. Expert tip: Some users have experienced longer payment timescales for inspection and payment, be prepared to wait a few days at worst

Payment Options: How getting paid works & do Gizmogo pay cash?

Gizmogo offers five modes of payment, as listed below. Most of these options are cash, while there’s also an option for a gift card. Once the company receives the device and evaluates its condition, you will get paid immediately. So, how does Gizmogo pay you?

  • PayPal/Zelle/Check/e-Check Your cash payment will be sent within one business day of receiving your gadget.
  • Amazon Gift Card: You can use the gift card to upgrade to a new device from Amazon. They will send it within a day when Gizmogo receives your device.
  • Charity Donation: Your total payment will be given to a charity of your choice. They will send it within a day of receiving your gadget.

Shipping: How to send your phone/gadget back to Gizmogo for trade-in

Gizmogo offers convenient shipping options for its sellers, including pre-paid shipping labels and free returns. Expect these shipping perks when you sell through their online website:

  • Shipping Label: Gizmogo provides a personalized shipping label without extra costs. Expert Tip: Opt for insurance if the devices you are shipping are worth a lot of money.
  • FREE Returns: If Gizmogo determines that your phone isn’t tradeable, or if you’re given a new quote but refuse to accept it, the buyback site will send it back to you for free.
  • Collection Service: While entering trade-in data on Gizmogo’s website, you can schedule a gadget pickup from your home, wherein you only need to specify your preferred time. Expert Tip: They’re one of the few stores that do this; it’s awesome for lazy people like me!

Working Quotes: How to get the most money selling phones to Gizmogo?

Gizmogo classifies devices into three categories: brand new, like new, and good. After selecting the device’s carrier and storage capacity, their website will prompt you to choose a condition. Each of the conditions is defined below:

  • Brand New: These devices are still sealed in their original boxes and never used or activated.
  • Like New: Fully functional and scratch or dent-free gadgets with at least 90% battery health.
  • Good: Devices with minor wear signs have zero operational issues and battery health of at least 80%.

Expert Tip: Pay attention to this to avoid getting a lower quote – be honest about your device’s condition.

Damaged Quotes: Can you sell cracked, broken or faulty phones/gadgets to Gizmogo?

Anything that isn’t brand-new or in good condition is classified as “damaged” by Gizmogo. These are devices with software or hardware problems and cracks, dents, or missing parts. Other factors that are considered damaged are as follows:

  • Damaged: Devices that are still functional but have charging or USB connection issues, Face ID/sensors that aren’t working, screens with dead pixels/white spots/signs of water damage, and significant physical damage.

Review Conclusion

When selling a device, it can be time-consuming to read reviews and compare the services of each site to determine which stores have the best offers. We all know this feeling — when presented with many options, our minds tend to get overwhelmed.

Ash Turner, BankMyCell’s senior staff writer and tech enthusiast, conducted extensive research for Gizmogo’s features, reviews, and services. We present the best of what Gizmogo offers and its weakest links.

Choose Gizmogo because it supports a wide range of devices. This is the place to be if you’re looking to sell items like Kindles or camera lenses. It also provides various payment options, which means you can be paid in whatever way is most convenient for you as they pay with cash, Amazon gift cards, or even use your profit to donate to charity.

On the other hand, Gizmogo’s price lock timeframe of 15 days falls short of the competition. Price lock-in periods of up to 30 days are available at stores such as Decluttr, Smartphones PLUS, and BuyBack Boss.

For some sellers, having the option to lock in a given quote for an extended time makes a store more reliable, resulting in greater trust in their brand. After all, who doesn’t like predictability? It allows you to see the big picture of the overall cost without unexpected reductions.

This Company

gizmo go logo
icon review 5

4.8 out of 5 on Trustpilot

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.