SmartphonesPLUS Review (Apr 2024)
Is Smartphones PLUS Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons
Learn about our editorial process
Learn about our editorial process
Learn about our editorial process
The Bottom Line
SmartphonesPLUS is an excellent choice for selling your device, whether it’s a cell phone or a tablet. They accept a wide range of devices and have a customized quote feature that sets them apart. You can use this to obtain a quote if your device isn’t listed on their website. Their website is user-friendly, making navigating and following the selling process simple.
SmartphonesPLUS provides convenient options such as pre-paid shipping labels, shipping kits, and free returns. They also accept phones in various conditions, from devices in full functionality to broken ones, as long as they are not blacklisted. Note: They do pay for devices with outstanding balances (financed/monthly plans).
When it comes to payment, you can expect payment within one day after they receive and evaluate your gadget. Take note that they do not offer direct deposits as a payment method but instead have three options: PayPal, Check, or Venmo.
Ash Turner
Buyback & Trade-in Market Expert Since 2009
Review Policy: How We Review Buyback/Trade-in Companies
Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.
PROS:
CONS:
Review Contents
2-Minute Smartphones PLUS Review Overview
Expert Opinion: What to Expect Selling With Smartphones PLUS
Are you looking to sell your old devices, like an Android phone? You might consider selling it to a buyback store like SmartphonesPLUS. To check if they accept your specific device, you can use the search devices feature on their website. They accept fully functional gadgets or even those with water damage. There are also other stores also offer similar services.
To provide more insights, BankMyCell’s Senior Staff Writer and Tech Enthusiast, Ash Turner, tested selling on SmartphonesPLUS. He explored topics such as standard shipping procedures and how SmartphonesPLUS handles payments to help you better understand whether SmartphonesPLUS is the right buyback store for you.
PROS: What We Liked!
User-friendly website: SmartphonesPLUS' website (© 2021 Smartphones Plus, LLC) is easy to navigate, which is especially beneficial for first-time sellers or those who may not be very tech-savvy, as it allows them to easily understand how to search devices and operate the website. The selling process becomes smooth and hassle-free with a clean interface and well-organized pages.
Accepts a wide range of devices: SmartphonesPLUS accepts a wide variety of devices, providing you with the opportunity to add different types of devices to your cart for checkout and earn extra money from them.
Custom quotes: If you can't find your device on the website, you can get a personalized quote from Smartphones PLUs by providing information about the device you're selling, such as brand, storage size, and carrier. Their team will respond with a quote and answer your questions.
CONS: What We Disliked!
Smartphones PLUS Trade-in Program Review
1. Consumer Feedback Overview
Customer Opinion: Is Selling on Smartphones PLUS Legit?
We have assessed the performance of SmartphonesPLUS as a buyback store by examining user reviews. By analyzing feedback from previous sellers, we can gain insights into the reputation of the store. SmartphonesPLUS has received positive ratings on reputable review sites, with a score of 4.4/5 on Trustpilot and 3.22/5 on the Better Business Bureau.
Customer Review Rating Distribution
PROS: What Customers Liked
Fast shipping: Sellers liked Smartphones PLUS for shipping the devices fast and that shipping is always free.
Easy to use website: Many sellers appreciated Smartphones PLUS for having a website that's easy to follow, so they sold their devices without a hassle.
Quick payment: Sellers praised Smartphones PLUS for sending their payments faster than they expected.
CONS: What Customers Disliked
2. Smartphones PLUS VS. Alternatives
Compare Trade-in Quotes, Ratings & Services
We are here to assist you in finding the best buyback store that suits your device, your expected price point, and more. SmartphonesPLUS is a fantastic option for selling cell phones, tablets, and other devices. However, if you’re curious about other alternatives, we have compiled a list of stores for you to compare with SmartphonesPLUS. You can assess them based on prices, customer ratings, and features to make an informed decision.
This Company
4.8 out of 5 on Trustpilot
- Brilliant customer feedback, 91% leaving a 5 star review.
- Fast payment, usually within 1 day of inspection.
- Top tier price lock-in timescale (above average).
- 3 payment options – Paypal, Check, Venmo.
- Lower prices offered than other competitors.
Best Rated
5 out of 5 on Trustpilot
- 99% of the customers rated the store 5 stars.
- Fast payment – get paid within three days after the device is delivered.
- Hassle-free and a great experience when trading in phones.
- Excellent customer service.
- Limited products accepted.
Best Quotes
4.4 out of 5 on Trustpilot
- Provides the highest up-front quotes.
- Ranked #1 for services offered:
- Pay by Direct Deposit, PayPal, Check, and many more.
- Shipping label and returns for FREE.
- A 30-day price lock feature.
- Wide range of devices accepted.
3. How Does Smartphones PLUS Trade-in Work?
FAQs: Payment, Shipping, Conditions, and More
How Selling With Smartphones PLUS Works
1. Get a quote:
- On their website, you can search devices on the search bar or simply select your device on the site’s home page.
- Provide the necessary details for your device, including the following:
- Carrier: T-Mobile, AT&T, Verizon, etc.
- Storage size: 128 GB, 256 GB, 1TB, etc.
- Condition: Flawless, Good, Fair, Broken, No Power.
- Click Get Paid.
- You will then be directed to your cart, where you can verify the cart totals.
- If you have additional devices to add, click on Continue Selling.
- If your shopping cart is ready, click on Proceed to Checkout.
2. Register your sale:
- Enter your mailing information, including your preferred payment method, name, address, and other required details.
- Read and agree with the site’s terms and conditions and privacy policy > Click Place order.
3. Ship your device:
- Once you register your sale, you will be redirected to a page with your order number and detailed instructions on preparing, packaging, and shipping your device.
- Print your shipping label.
- Download your printable invoice.
4. Get paid: After dropping off your package at your local USPS or scheduling a pickup, note that your offer will remain valid for 30 days from the order date. You can expect to receive payment once the package arrives at their facility.
Service FAQs: Payment, Shipping, & Device Conditions
PAYMENT OPTIONS:
PayPal
Check or eCheck
Direct Deposit
Gift Card
Store Credit
Charity
Venmo
Zelle
SHIPPING OPTIONS:
FREE Shipping Label
Shipping Kit Delivery
Courier Collection
FREE Returns
DEVICE CONDITION:
New/Boxed
Mint/Flawless
Good/Used
Broken/Faulty
Cracked/Damaged
Blacklisted
Financed
Locked
Seller Options: What can you sell on Smartphones PLUS?
From cell phones to tablets, you can sell a wide range of electronic devices on Smartphones PLUS.
iPhones
Android phones
iPads
Android tablets
Apple Watch
Smartwatch
iPods
Apple TV
AirPods
Smart Speakers
Games Consoles
MacBooks
Surface
Go Pros
Payment Terms: How long does Smartphones PLUS take to pay?
- 1-Day Payment Timescale: Once your package arrives at the SmartphonesPLUS facility and the evaluation process is completed, you can expect to receive your payment within one day.
- 30-Day Price Lock Timescale: Smartphones PLUS offers the convenience of an instant price quote that you can lock in for up to 30 days. This means you can hold onto your quote (no revised offer) for a month without the price decreasing.
Payment Options: How does Smartphones PLUS pay you & do they pay cash?
SmartphonesPLUS pay with cash using the following methods:
- Check
- PayPal
- Venmo
Shipping: How to send your phone/gadget back to Smartphones PLUS for trade-in
- Prepaid Shipping Label:When selling a device, Smartphones PLUS provides a shipping label so you can ship it for free. You can print your shipping label after checking out your device.
- Shipping Pack: The buyback store will send you a box that you can use to ship your device. Make sure to factory reset your device before sending it, which can be done through its Factory Settings.
- Free Returns: If the store provides a revised offer for your device and you decide not to proceed with the sale, Smartphones PLUS will return your device at no cost.
Working Quotes: How to get the most money selling phones to Smartphones PLUS?
Smartphones PLUS accepts fully functional devices with minor scratches or marks as long as there are no cracks or chips. Additionally, the battery health should be above 86%. The platform classifies working device conditions as follows:
- Flawless
- Good
- Fair
Damaged Quotes: Can you sell cracked, broken, or faulty phones/gadgets to Smartphones PLUS?
Smartphones PLUS accepts devices with cracks, chips, or damage to the camera lens and screen. It also accepts gadgets that are rooted or have modified software.
- Broken
- No Power
Review Conclusion
SmartphonesPLUS has garnered high ratings from customers, instilling confidence in sellers who choose to sell their devices to them. With three payment options available, including PayPal, Check, and Venmo, and their acceptance of over 10 types of devices, SmartphonesPLUS is a straightforward and convenient choice for selling your device.
They may not always offer the top prices in the industry, but they still offer good value. The range of devices and device conditions they accept, and the easy process they provide also make for an overall good experience for sellers, especially those who want to sell multiple gadgets simultaneously.
