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Cell Tech Review

Is Cell Tech Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons

By Ash Turner
As CEO of and since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on May 25, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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Customer Rating


icon review 5

800+ customer reviews

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Prices Quoted


icon review 4.5

Ranked 15 out of 45 stores

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Services Rating


icon review 2.5

Ranked 36 out of 45 stores

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The Bottom Line

Cell Tech Express is one of the safest and most legitimate places to sell your old iPhone, Samsung phone, and other tech items. We recommend selling your used items here as long as they are in perfect condition or in good working order to earn extra money.

It is one of the buyback stores that offer the most value for your phone. They also offer quick payments through PayPal. However, aside from checks and PayPal, you don’t have much choice for payment options. You may also shell out money for shipping if you decide to have your phone back since they don’t offer free returns. Additionally, Cell Tech Express does not accept damaged devices. If you’re selling one, we recommend going to the BankMyCell website to see different stores willing to pay for your faulty phone.

Ash Turner - BankMyCell CEO

Ash Turner

Buyback & Trade-in Market Expert Since 2009

Review Policy: How We Review Buyback/Trade-in Companies

Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.


Offers better prices

Accepts a wider range of tech devices

Accepts some carrier-locked or financed phones


Limited payment methods

14-day price lock feature

No free returns

Review Contents

Ash Turner

2-Minute Cell Tech Review Overview

Expert Opinion: What to Expect Selling With Cell Tech

When considering Cell Tech for trading in your phone or other items, understanding the workings of Cell Tech and its payment process is essential. Reviewing each Cell Tech review for this information can be overwhelming, but our comprehensive review simplifies and streamlines this information for your convenience.

Senior Staff Writer and Tech Enthusiast Ash Turner of BankMyCell and his team conducted in-depth reviews of several buyback stores and compared Cell Tech’s performance to its competitors. We also tested Cell Tech’s key features and examined customer experience to provide a comprehensive guide.

PROS: What We Liked!

High resale value: Cell Tech Express is one of the companies that offer the best price for your iPhone.

Accepts a broader range of tech devices: You can sell used stuff like iPhone, Samsung phone, iPad, iPod, Apple Watch, and game consoles. It is a lot more compared to other platforms.

Some carrier-locked phones are accepted: Cell Tech Express accepts AT&T, Verizon, and Unlocked options when you sell your phone. While carriers are limited, it is one of the few stores that accept financed phones. If you have other carriers, you can visit the BankMyCell website to see other buyback stores that accept them.

CONS: What We Disliked!

Limited payment options: Cell Tech Express only has PayPal and check as payment options. Paypal allows you to get paid quickly, but there is a 3% processing fee, so expect to receive less money than the instant offer price.
Average price lock timeframe: Cell Tech Express offers a 14-day price-lock, which means you can retain the price offer within that timeframe. Other companies, however, can give you as long as 30 days.
No free returns: You might have to pay a shipping fee if you want your cell phone or device returned. To avoid this, you must be sure about selling your device and be precise in providing details, particularly its condition.

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.

Cell Tech Trade-in Program Review

1. Consumer Feedback Overview

Customer Opinion: Is Selling on Cell Tech Legit?

If you’re looking to sell gadgets for extra cash, you might encounter Cell Tech Express and question its legitimacy. One way to verify this is by checking Cell Tech reviews. We aim to simplify this process by summarizing the essence of thousands of reviews to determine the trustworthiness of the company.

We invested significant time checking Cell Tech buyback reviews from consumers to share their experience selling cell phones in this store. We explored the customer feedback experience in terms of customer services, payment methods and timeframes, customer complaints, and features.

Customer Review Rating Distribution
gizmogo trustpilot review breakdown
Excellent-Average Ratings
Bad-Poor Ratings

PROS: What Customers Liked

Excellent customer service: Customers commended Cell Tech Express' customer service as they are friendly, informative, and attentive.

Quick cash: You can receive your payment within two days after Cell Tech Express evaluates your cell phone or another device.

FREE shipping label: Cell Tech Express provides free shipping labels so you can send your cell phone for FREE.

CONS: What Customers Disliked

No free returns: Cell Tech Express does not offer free returns, which means some customers had to shoulder a shipping fee when they wanted to get back a cell phone or device they were selling. So you need to be 100% sure about selling your device and be accurate in providing details about it to prevent changes in prices.
Revised offer price after inspection: Less than 1% of the customers claimed that they got a lower offer than the initially offered price after the quality assessment process due to unreported battery health issues. So make sure you read the terms and conditions on the page to receive the accurate price for your cell phone.
Limited payment options: Cell Tech Express has limited payment methods - PayPal and check. You can receive your money quickly from Paypal, but it comes with a processing fee of 3%, so expect to lose a bit of money.

Find The Best rated Buyer For Your Device

Find your device & compare buyback store quotes, ratings, and services in ONE place.

2. Cell Tech VS. Alternatives

Compare Trade-in Quotes, Ratings & Services

In this section, we compared Cell Tech Express to other sites or stores where you can sell your phone or other devices to give you more options. We included some of the best stores based on the following categories – customer satisfaction with the trade-in process, pricing, and features.

This Company

Cell Tech logo
icon review 5

4.8 out of 5 on Trustpilot

  • Very high customer review rating, 91% rated Cell Tech Express 5 stars.
  • Wide range of devices accepted.
  • They do not accept broken, cracked or damaged devices.
  • Quick payment timescale (2 Days).
  • Only offers payment via PayPal.

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

  • 99% of the customers rated the store 5 stars.
  • Fast payment – get paid within three days after the device is delivered.
  • Hassle-free and a great experience when trading in phones.
  • Excellent customer service.
  • Limited products accepted.

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

  • Provides the highest up-front quotes.
  • Ranked #1 for services offered:
  • Pay by Direct Deposit, PayPal, Check, and many more.
  • Shipping label and returns for FREE.
  • A 30-day price lock feature.
  • Wide range of devices accepted.

3. How Does Cell Tech Trade-in Work?

FAQs: Payment, Shipping, Conditions, and More

How Selling With Cell Tech Works

Check the Instant Price of Your Device(s)

  1. Go to the Cell Tech Express website.
  2. Select Sell Your Device or Sell at the main menu or scroll down to go to the device you want to sell quickly.
  3. Choose the brand and the model you own.
  4. Select your carrier. They only have AT&T, Verizon, and Unlocked on the options.
  5. Select the storage capacity and the exact condition of your device. You can click the links to check battery health or see condition examples.
  6. Select Sell Now to proceed.

On the side of the screen, you will see your transaction summary. You can review if it is right or add quantity if you have two or more same kind of devices.

Cell Tech Trade in Process

Complete Your Order

  1. Fill out the shipping form for your shipping label.
  2. Select PayPal as a payment method.
  3. Tick the checkboxes after you read the terms and conditions.
  4. Select Sell My Device(s) to proceed.

Ship Your Tech Items and Get Paid

  1. Print the shipping label provided by clicking Print My Label on the site.
  2. Take a photo of your device and pack it securely for proof if Cell Tech Express lowers the price after inspecting it.
  3. Wait within two business days to receive your payment after they are done examining it.

Service FAQs: Payment, Shipping, & Device Conditions



Check or eCheck

Direct Deposit

Store Credit

Gift Card





FREE Shipping Label

Shipping Kit Delivery

Courier Collection

FREE Returns










Seller Options: What can you sell on Cell Tech?

Cell Tech Express mostly accepts Apple products. Listed below are the complete devices you can sell in this store.

Apple iPhones

Apple Watches

Apple iPads

Cell Phones

Games Consoles

Apple iPods

Payment Terms: How long does Cell Tech take to pay?

  • 2 Days Payment Timescale: Receiving your payment in your PayPal account only takes up to two days.
  • 14 Days Price Lock Guarantee

Payment Options: How getting paid works & do Cell Tech pay cash?

You will get paid in cash once you ship your device and Cell Tech Express receives it. They will inspect it first to assess your final quote. After that, you can expect your money to be sent to your PayPal account within two business days.

Shipping: How to send your phone/gadget back to Cell Tech for trade-in

  1. Print the shipping label from the site by clicking Print My Label.
  2. Take a photo of your device before packing it securely for proof if Cell Tech Express reduces the price after inspecting it.
  3. After they have finished inspecting it, you should receive your payment within two business days.

Working Quotes: How to get the most money selling phones to Cell Tech?

You can get the highest price if your old phone or gadget is in excellent condition or in a like-new state. If not, you can still get a decent value if it works.

Cell Tech Express divides working conditions into three:

  • Like New
    • Brand new
    • Still in the box that is sealed in plastic
    • Never been used
    • 100% battery health for iPhone
  • Good Condition
    • Average wear and tear from regular use
    • 100% functional
    • No liquid damage
    • The battery health must be 88% and above for iPhone
  • Fair
    • Moderate wear
    • Minor screen scratching and housing damage
    • The battery health is 87% or less for iPhone

Damaged Quotes: Can you sell Cell Tech cracked, broken or faulty phones/gadgets?

Currently, Cell Tech Express currently does not buy broken and faulty devices. You can only sell devices that are in working condition. You may consider a tech repair company, but you may lose money and time.

You can visit our website to see a list of buyback stores that can buy broken devices.

Review Conclusion

If you have a device in working order and want to get paid good value within two business days, then selling to Cell Tech Express is the right choice. The company also accepts carrier-locked devices under AT&T and Verizon.

However, you might receive less than the full amount due to Paypal’s processing fee. And if you have a phone or other device in poor condition, like cracked or broken, Cell Tech Express may not be the best choice since they do not accept those devices.

We recommend you sell your stuff directly to our website for a hassle-free experience as we allow you to compare trusted buyback stores, giving you options to make money for your damaged phone or other items.

This Company

Cell Tech logo
icon review 5

4.8 out of 5 on Trustpilot

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.