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Gadget Traders Review

Is Gadget Traders Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons

By Ash Turner
As CEO of and since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on May 25, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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Customer Rating


icon review 4.5

100+ customer reviews

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Prices Quoted


icon review 4

Ranked 25 out of 45 stores

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Services Rating


icon review 3.5

Ranked 32 out of 45 stores

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The Bottom Line

Our team spent long hours reviewing the features and services offered by Gadget Traders and going through customer feedback to answer your possible questions about whether to sell with the store or not. Overall, Gadget Traders is a company that we recommend you can sell your phone or any tech to. They typically issue payment very quickly and buy many tech items with a free pre-paid shipping label.

While they might not be our first pick for top-dollar offers, they still offer very good value for your devices. They have many satisfied customers with competitive price offers and fast payments. They also buy a good range of devices, although they may not accept locked, financed, blacklisted, and broken devices that do not turn on. If you have a device that does not fall on their list, you may visit BankMyCell for alternative stores that provide secure and easy selling.

Ash Turner - BankMyCell CEO

Ash Turner

Buyback & Trade-in Market Expert Since 2009

Review Policy: How We Review Buyback/Trade-in Companies

Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.


Offers better prices than most stores

Quick payment

Buys a broader range of electronics


Limited payment methods

Limited accepted tech item conditions

Only accepts damaged devices that can power on

Review Contents

Ash Turner

2-Minute Gadget Traders Review Overview

Expert Opinion: What to Expect Selling With Gadget Traders

Do you want to know how Gadget Traders work? Ash Turner, Senior Staff Writer and Tech Enthusiast at BankMyCell, and his team conducted extensive Gadget Traders buyback reviews, including comparing it to other buyback stores, testing key features, examining customer feedback, checking the trade-in process, and many more to see its performance and provide a comprehensive guide for you.

You can use this review to decide whether or not Gadget Traders is the right pick for you or use it as a guide to ensure a smoother selling experience with the store.

PROS: What We Liked!

Offers better prices than most: Gadget Traders is included in the top 30 buyback stores providing the highest payout, particularly for iPhones. Most of the customers also commended the company for it.

Quick payment: You can receive your cash within two days only if you choose PayPal as your preferred payment option.

Buys a broader range of electronics: Gadget Traders purchase a lot of electronics, from Apple products and tablets to GoPro, drones, and consoles, allowing you to sell many old devices for extra money.

CONS: What We Disliked!

Limited payment methods: Gadget Traders provide only two payment methods - PayPal and Check. PayPal has a 3% processing fee, losing you money. But you can receive the payment within two days. At the same time, the check takes the longest because it will be delivered to your mail.
Limited accepted tech item conditions: The company does not take blacklisted, locked, and financed devices. If you have a phone in this condition, consider visiting BankMyCell to see the list of buyback stores where you can sell it.
Only accepts damaged devices that can power on: The company accepts only broken devices that turn on. If you have a broken phone that does not turn on, you should go to BankMyCell to see a list of buyback stores where you can sell it for your convenience.

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.

Gadget Traders Trade-in Program Review

1. Consumer Feedback Overview

Customer Opinion: Is Selling on Gadget Traders Legit?

Are you scouring through Gadget Traders reviews to get a feel of customer experience when selling a phone with them? While it may be wise to search and read through Gadget Traders trade-in reviews to see what others have to say, it can be excruciatingly time-consuming since there are a lot of them to read.

To save you precious time, we spent significant time reviewing customers’ reviews in Gadget Traders’ Trustpilot and condensed them all in this guide.

Customer Review Rating Distribution
gadgettraders trustpilot review breakdown
Excellent-Average Ratings
Bad-Poor Ratings

PROS: What Customers Liked

Fast payment: Most customers receive their money within five days.

Better trade-in value: Most customers are satisfied with the prices Gadget Traders offers for their devices. They claimed that they provided the best price compared to other companies.

FREE shipping label: Most customers like this complimentary as they can send their used phones or devices without charge.

CONS: What Customers Disliked

The final offer is lower than the initial one: Around 1% of the customers claimed that Gadget Traders offers less money after evaluation. To avoid this issue, provide accurate details of your old phone or any device you're selling, especially its condition, to receive a more accurate quote upfront.
Customer service issues: Less than 1% of the customers claimed Gadget Traders needs better service or communication due to non-response. We checked and saw that their customer service is only available Mondays to Fridays, 9 am to 5 pm PST. You may also check your spam folder if you haven't been receiving emails from them.
Disagreement over device condition: Less than 1% of the customers claimed they encountered problems with the trade-in process. The typical issue is disagreements over a cell phone condition. So ensure you read the company's guide and provide accurate information about your device to prevent similar problems.

Find The Best rated Buyer For Your Device

Find your device & compare buyback store quotes, ratings, and services in ONE place.

2. Gadget Traders VS. Alternatives

Compare Trade-in Quotes, Ratings & Services

We compared Gadget Traders to other buyback stores in terms of price ratings, customer services, payment methods and timescales, complimentary shipping, and many more to give you alternative options.

This Company

gadget traders
icon review 4.5

4.7 out of 5 on Trustpilot

  • The store received five-star ratings from 82% of customers.
  • Quick payment using PayPal.
  • FREE shipping and returns.
  • Allows your initial offer to be valid for 14 days (average timeframe)
  • Large range of devices and gadgets accepted.

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

  • 99% of the customers rated the store 5 stars.
  • Fast payment – get paid within three days after the device is delivered.
  • Hassle-free and a great experience when trading in phones.
  • Excellent customer service.
  • Limited products accepted.

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

  • Provides the highest up-front quotes.
  • Ranked #1 for services offered:
  • Pay by Direct Deposit, PayPal, Check, and many more.
  • Shipping label and returns for FREE.
  • A 30-day price lock feature.
  • Wide range of devices accepted.

3. How Does Gadget Traders Trade-in Work?

FAQs: Payment, Shipping, Conditions, and More

How Selling With Gadget Traders Works

Check the Initial Price of Your Device(s)

  1. Visit the Gadget Traders website.
  2. Select Get Your Cash or Sell at the main menu.
  3. Choose Cell Phone or any device you want to sell.
  4. Select the model you have.
  5. Give accurate information about your device – carrier, storage capacity, and condition.
  6. Review the trade-in summary.
  7. Select Sell Now to proceed.
Gadget Traders Trade-in Process - Step 1

Complete the Trade-in Process

  1. Fill in shipping details for your FREE pre-paid USPS label.
  2. Select your payment option – PayPal and Check.
  3. Enter the promo code if you have any.
  4. Read the terms and conditions before ticking the checkbox.
  5. Select Sell My Device(s) to proceed.
Gadget Traders Trade-in Process - Step 2

Ship Your Device(s)

  1. Print your label by clicking Print My Label. You can always reaccess it in your email when you’re ready. If you do not have a printer, you can print the label at a local library, UPS, or FedEx location.
  2. Follow the directions on the label.
  3. Drop off your package at the nearest USPS location and get the receipt.

Service FAQs: Payment, Shipping, & Device Conditions



Check or eCheck

Direct Deposit

Store Credit

Gift Card





FREE Shipping Label

Shipping Kit Delivery

Courier Collection

FREE Returns










Seller Options: What can you sell on Gadget Traders?

Gadget Traders accepts a broad range of tech items as follows:

Apple iPhones

Apple Watches

Apple iPads

Apple iPods

Apple TV

Apple MacBooks / Macs

Cell Phones


Games Consoles

Smart Watches


Go Pros


Payment Terms: How long does Gadget Traders take to pay?

The payment timeframes depend on your preferred option. But it usually takes 1 to 10 business days.

  • 14 Days Price Lock Timescale: The initial offer of your device(s) is valid for 14 days after your order. It gives you more time to prepare and send your device(s) to Gadget Traders.
  • 1-10 Days Payment Timescale: You can receive your money quickly via PayPal. It only takes 1 to 2 business days but comes with a 3% processing fee. Meanwhile, Checks take 7 to 10 business days via mail.

Payment Options: How does Gadget Traders pay you & does Gadget Traders pay cash?

Gadget Traders pays cash via two payment methods – PayPal and Check. Expect to receive the money after the company receives and evaluates your device(s).

  • PayPal: Put the email you used in PayPal on the shipping form. It usually takes 1 to 2 business days to reflect in your account, but they charge a 3% processing fee. So expect to receive less money than the initial offer.
  • Check: You will receive the check within 7 to 10 business days via mail.

Note: Orders over $2500 will be issued a check only.

Shipping: How to send your phone/gadget back to Gadget Traders for trade-in

After placing your order and preparing your device(s) for sending, print your shipping label and drop it off at the USPS near you. You can print the label at a local library, UPS, or FedEx location if you do not have a printer.

Gadget Traders also provides the following for free:

  • FREE Shipping Label: The company offers a FREE shipping label so you can send the device(s) without fees.
  • FREE Returns: If you change your mind and want to obtain your device(s) back, Gadget Traders can ship them back to you for free.

Working Quotes: How to get the most money selling phones to Gadget Traders?

  • Like New
    • Perfect condition
    • Out of the box
    • For iPhones, the battery health must be greater than 90%
  • Good Condition
    • Average wear and tear from regular use
    • Fully functional
    • No liquid damage
    • iPhones must have battery health of at least 85%.
  • Fair
    • Moderate to severe wear
    • Excessive scratching, major dents, or minor housing damage
    • Slightly bent frame
    • iPhones have a battery health of less than 84%.

Damaged Quotes: Can you sell Gadget Traders cracked, broken or faulty phones/gadgets?

Not all stores accept faulty devices. Lucky for you, Gadget Traders does it for a decent price. They divided it into two categories:

  • Minor Damage

Your device must have only one of the following. Otherwise, it will fall into the Damaged category.

    • Cracked screen without dead pixels or dark spots but with a touch response
    • Cracked camera
    • Faulty buttons or ports


  • Damaged

If your device ticks off multiple issues in the Minor Damage category, it will be considered damaged along with the following:

    • Water damage
    • Bent or dented housing
    • Cracked LCD with no display

Review Conclusion

We recommend Gadget Traders for selling your phone or any other technology for better value than most stores. They pay quickly and purchase many tech items with a free pre-paid shipping label. A drawback is that they do not accept locked, financed, blacklisted, or broken devices that do not turn on. If you have a device that may not fall on their list of accepted items, you may go to BankMyCell to search for alternative stores where you can sell it quickly.

This Company

gadget traders
icon review 4.5

4.7 out of 5 on Trustpilot

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.