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GadgetPickup Review

Is GadgetPickup Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons

By Ash Turner
As CEO of and since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on May 25, 2024
Fact Checked By
Marlene Centeno
Marlene specializes in creating comprehensive guides for smartphones, tablets, and smartwatches from leading brands like Apple, Samsung, and Google, demonstrating a deep understanding of these technologies.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

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Customer Rating


icon review 4.5

200+ customer reviews

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Prices Quoted


icon review 4.5

Ranked 6 out of 45 stores

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Services Rating


icon review 3.5

Ranked 20 out of 45 stores

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The Bottom Line

We recommend selling your phone or any other gadget to GadgetPickup. They are among the top companies that purchase devices for a higher price offer. You can also get paid within a week. In our analysis of hundreds of GadgetPickup trade-in reviews, most customers are completely happy with the transaction they had with the store. While the company does not accept locked, financed, or blacklisted phones or gadgets, they still accept damaged or broken devices.

Ash Turner - BankMyCell CEO

Ash Turner

Buyback & Trade-in Market Expert Since 2009

Review Policy: How We Review Buyback/Trade-in Companies

Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.


Offers good value for trade-in money

FREE shipping labels and returns

Fast payment via PayPal, check, and Zelle

Accepts a wide variety of electronics


Short-term price lock feature - 14 days

It does not accept locked, financed, and blacklisted devices

It does not provide FREE shipping packs like other stores

Review Contents

Ash Turner

2-Minute GadgetPickup Review Overview

Expert Opinion: What to Expect Selling With GadgetPickup

You may wonder, “How does GadgetPickup work?” If you were thinking of checking GadgetPickup’s Trustpilot page to read reviews to answer all your questions and get helpful information. You don’t have to do all that now.

BankMyCell’s Senior Staff Writer and Tech Enthusiast Ash Turner and his team conducted extensive industry research on buyback stores. In this article, we tried to trade in an iPhone to the GadgetPickup website to examine the process and give you an in-depth review. We also categorized the main themes of customer reviews for GadgetPickup so you can learn what clients say about them.

PROS: What We Liked!

GadgetPickup purchases your device for good cash value with FREE shipping labels and returns: This earns you more cash compared to other trade-in options. They will also cover the shipping price difference if your package weighs larger than the one on the provided FREE shipping label.

Quick payment timeframe via three payment options: GadgetPickup gives you more payment options to choose from and sends your money as soon as possible, which is excellent, especially if you need the cash immediately.

Purchases a good variety of electronics: You can use Gadget Pickup anytime to sell electronic goods like Apple products, phones, and other stuff to earn money. It is usually helpful if you have different kinds of gadgets you want to trade in.

CONS: What We Disliked!

14-day price lock feature: Your initial quote will only be valid for two weeks, giving you a few short days to ship your device if you're away from your house or haven't had free time to take care of it. Other stores can provide you with a price-lock of up to 30 days.
Locked, financed, and blacklisted devices are not accepted: If you're planning on selling iPhones or other gadgets that are locked, financed, or blacklisted, GadgetPickup might not be the right choice for you. You can go to BankMyCell and see the list of stores that accept these kinds of devices.
No FREE shipping packs like other stores: It would be great if they provided free shipping packs (on top of the free shipping labels) for a more convenient experience and a smooth shipping process for customers.

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.

GadgetPickup Trade-in Program Review

1. Consumer Feedback Overview

Customer Opinion: Is Selling on GadgetPickup Legit?

You may look for customer reviews of GadgetPickup to find the answer to “Is selling on GadgetPickup legit?” Reading many reviews to verify the company can be a bit overwhelming.

To save you precious time, we reviewed all GadgetPickup buyback reviews from customers who have already transacted with the store. We categorized the customer reviews and listed the pros and cons so you can decide whether this is the right company for you.

Customer Review Rating Distribution
gadgetpickup trustpilot review breakdown
Excellent-Average Ratings
Bad-Poor Ratings

PROS: What Customers Liked

Hassle-free experience: GadgetPickup makes it easy for customers to sell quickly with their user-friendly website. They also send payments faster than other buyback stores. Most customers also recommend dealing with the trade-in business than having to haggle with online shoppers because of the overall more comfortable experience.

Offers more money: GadgetPickup allows you to earn more cash compared to other trade-in companies. Most of their customers also report that they received great offers.

Tech-price promise: Most customers received their money as expected in the initial quote. Many felt the quotes they offered were fair compared to other buyback stores, making them generally satisfied.

CONS: What Customers Disliked

Reduced price offer: Around 3% of customer reviews mentioned getting reduced price offers after sending their device. Make sure to thoroughly check and accurately report your device's condition and model to avoid similar problems during the trade-in process.
Needs improvements on the website: A customer pointed out that the company needs to create design improvements on the site that facilitate a more accurate device condition report (compared to reading descriptions and assessing device condition themselves).
No direct deposit payment option: GadgetPickup does not offer direct deposit, only PayPal, check, Cash App, and Zelle. You may visit BankMyCell to see store options if you need the payment sent to your bank account.

Find The Best rated Buyer For Your Device

Find your device & compare buyback store quotes, ratings, and services in ONE place.

2. GadgetPickup VS. Alternatives

Compare Trade-in Quotes, Ratings & Services

We compare GadgetPickup to other buyback stores to give you more options and provide you with other great sites that also offer the most trade-in money value and good service and features. These companies also have great customer reviews.

This Company

Gadget Pickup Logo
icon review 4.5

4.5 out of 5 on Trustpilot

  • Very positive customer reviews on Trustpilot.
  • Big selection of devices to trade-in
  • Offer FREE shipping and returns.
  • Three payment options with 2-day payment after inspection – PayPal, Check Zelle.
  • Accept 5 device conditions.

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

  • 99% of the customers rated the store 5 stars.
  • Fast payment – get paid within three days after the device is delivered.
  • Hassle-free and a great experience when trading in phones.
  • Excellent customer service.
  • Limited products accepted.

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

  • Provides the highest up-front quotes.
  • Ranked #1 for services offered:
  • Pay by Direct Deposit, PayPal, Check, and many more.
  • Shipping label and returns for FREE.
  • A 30-day price lock feature.
  • Wide range of devices accepted.

3. How Does GadgetPickup Trade-in Work?

FAQs: Payment, Shipping, Conditions, and More

How Selling With GadgetPickup Works


  • Go to and select Sell Your Device or hover through Start Selling at the main menu to see if the device you want to sell is there. They accept most Apple products and other devices.
  • Choose the model you own from the list. You will see the max value they offer for each model, but note that your quote will still depend on your device’s specification and condition.
  • Select the accurate specification and state of your device. GadgetPickup provides a guide to help you in case you need help with what to answer.
  • Select Next Step after you provide all the details about your device. You can also include accessories, which can increase your trade-in price.
gadgetpickup quote page
  • Select Sell This Device to proceed. If you want to change some of your answers, click Back.


  • Select Proceed to Checkout when you’re done reviewing your order. You can also add more devices if you want to.
  • Login to your GadgetPickup account. If you do not have one, you can create an account by filling in the Register form on the right side. Otherwise, select Continue as Guest.
  • Fill in your details on the shipping form.
gadgetpickup shipping information
  • Select the Next Step to proceed.
  • Choose your preferred payment option – PayPal, Check, and Zelle. Each option shows how does GadgetPickup pay you. Below, you will see the Trade-in Summary that provides your device information and its trade-in value.
gadgetpickup review payment options
  • Select Sell My Device(s) after you review everything, including the website’s terms and conditions.


Follow GagdetPickup’s instructions on preparing your electronic goods for shipment.

Pack your device securely. GagdgetPickup will evaluate after they receive it, and your trade-in amounts may decrease, depending on the condition they got. So be sure to pack it with styrofoam peanuts, air-filled pillows, or crumpled as the store recommends.

Put the FREE shipping label and drop the package at the USPS near you.

Wait for a few short days to receive your payment. GadgetPickup will inspect it first after they receive it, which usually takes two business days. Then you must wait for more days, depending on your payment option.

Service FAQs: Payment, Shipping, & Device Conditions



Check or eCheck

Direct Deposit

Store Credit

Gift Card





FREE Shipping Label

Shipping Kit Delivery

Courier Collection

FREE Returns










Seller Options: What can you sell on GadgetPickup?

GadgetPickup accepts a wide range of electronics, such as:

Apple iPhones

Apple iPads

Apple Watches

Apple iPods

Cell Phones


Smart Watches

Apple MacBooks / Macs

Apple TV

Games Consoles

Go Pros

Computer Parts

Payment Terms: How long does GadgetPickup take to pay?

  • 14-Day Price Lock Timescale
  • 2 Day Payment Timescale: GadgetPickup takes two business days to inspect your device after receiving it. Then, they will send the payment to you immediately, which you can receive within two days, depending on your chosen payment method.

Payment Options: How getting paid works & do GadgetPickup pay cash?

GadgetPickup pays in cash and offers three payment options, which are more than other trade-in sites.

  • PayPal – the company will send you the payment through your email address. Be sure to input the email address you used in your PayPal account. Also, there is a 2.99% PayPal charging fee. You may want to reconsider choosing this payment method if you don’t want to lose money.
  • Checking Account – this option may take longer days as it will be delivered to your shipping address.
  • Zelle – the company will credit the money on this cash app via your Zelle email address or phone number.

Shipping: How to send your phone/gadget back to GadgetPickup for trade-in

  1. Follow GagdetPickup’s instructions on preparing your gadget for shipment.
  2. Pack your device securely. GagdgetPickup will evaluate your gadget after they receive it. Expect that there may be a price adjustment, depending on the condition they got. So pack it with styrofoam peanuts, air-filled pillows, or crumpled as the store recommends.
  3. Put the FREE shipping label and drop the package at the USPS near you.

Working Quotes: How to get the most money selling phones to GadgetPickup?

You will get the best trade-in price if your device is in perfect condition. Otherwise, you can still get a decent value if it works. GadgetPickup has tips for assessing your devices, which you can check once you’re on the Condition page.

The company divides the working condition into three categories:

Brand New

  • It has never been used.
  • The device still has plastic film and has yet to be reapplied.
  • The original box and serial number must be included.
  • Original accessories are sealed and untouched.


  • It appears to be brand new.
  • There are no scuffs, scratches, or other marks.
  • There are no hardware issues.
  • The display has no flaws like white spots, dead pixels, or burn-in.
  • There is no evidence of liquid damage.
  • The battery’s health must be greater than 95% for iPhones.


  • Usual signs of wear.
  • There are no significant dents or scratches.
  • There are NO hardware issues.
  • There are no chips or cracks in the device.
  • The display is free of flaws such as white spots, dead pixels, and burn-in.
  • There are no signs of liquid damage.
  • The battery’s health must be greater than 85% for iPhones.

Damaged Quotes: Can you sell GadgetPickup cracked, broken or faulty phones/gadgets?

You can sell your faulty iPhone or gadget to GadgetPickup for a fair price. But like most buyback stores, the company does not accept devices that are locked, blacklisted, and under contract with a carrier.

GadgetPickup divides the damaged condition into two categories. Your device is considered minor damage if it has one issue. If it’s more than one, it falls under the broken category.

Below is the list of different types of issues your device may have:

  • The display is cracked, or the housing is damaged.
  • Display flaws include dead pixels, white spots, and burn-in.
  • Vibrate motor failure.
  • The battery is dead or has a short life span.
  • The microphone or speaker, switches, and buttons are defective.
  • Other functional flaws exist (calling, charging, fingerprint sensor, and so on).
  • Water damage.

Review Conclusion

Finding the best store to sell electronic goods for extra money can be stressful. There are a lot of stores out there with different offers and processes. It can be overwhelming and time-consuming that you might end up settling with non-optimal deals. Buyback companies, however, can get you cash payments with a few simple steps.

We conducted extensive research on the trade-in industry, and in this article, we report our findings for GadgetPickup. Overall, we recommend GadgetPickup as a great option to sell your gadget in an easy and simple process. They offer great prices with super fast payment, and they accept a good range of products.

Unfortunately, the company does not offer direct deposit, but has multiple alternatives such as PayPal, check, or Zelle. This relatively newly established company is definitely worth considering, especially with mostly great reviews from their customers.

This Company

Gadget Pickup Logo
icon review 4.5

4.5 out of 5 on Trustpilot

Best Rated

sell locked logo
icon review 5

5 out of 5 on Trustpilot

Best Quotes

bankmycell logo
icon review 4.5

4.4 out of 5 on Trustpilot

Confused? Don't Be, We've Got a Tool For That!

Find your device & compare buyback store quotes, ratings, and services in ONE place.