RakeRock Review
Is RakeRock Legit? An Honest Review From an Industry Expert: Compare Customer Feedback, Prices, Service Pros & Cons
Learn about our editorial process
Learn about our editorial process
Learn about our editorial process
The Bottom Line
RakeRock stands out to consumers when it comes to a seamless trade-in process, attentive customer service, and fast payment. You can sell your device easily and get cash within 1-2 days via digital banks, with transparency on the status of your order.
However, RakeRock is not perfect. Their pickup services are limited to bulk orders, and their initial offer only lasts for up to 14 days when you’re still undecided or away from home. Still, if these weren’t an issue, RakeRock still rocks as an option when selling your devices.
Ash Turner
Buyback & Trade-in Market Expert Since 2009
Review Policy: How We Review Buyback/Trade-in Companies
Our team has specialized in the buyback/trade-in business since 2009. We ensure our reviews are 100% independent, drawing from a blend of consumer insights and our professional experience. We utilize pricing feeds for 500+ products, aggregate and analyze customer feedback, and employ a unique scoring system to offer accurate and precise comparisons based on service quality.
PROS:
CONS:
Review Contents
2-Minute RakeRock Review Overview
Expert Opinion: What to Expect Selling With RakeRock
RakeRock is an electronics shop and buyback store. They sell gadgets, such as driving wheels, gaming headsets and mice, webcams, and many more. They also buy iPhones, laptops, smartwatches, and many more for a reasonable price.
In this review, we will be focusing on their trade-in service. We spent a week testing their process and researching who they are, what they do, what the customers are talking about, and how they compare with other companies, so you don’t have to.
Read on and see if RakeRock is the right buyback store for you.
PROS: What We Liked!
Quick payment: Get paid in cash within 1-2 days via PayPal, Cash App, Venmo, or Zelle after RakeRock checks your device.
Accepts a wide range of gadgets: RakeRock accepts most electronics, including phones, smartwatches, headphones, laptops, tablets, consoles, etc.
Seamless trade-in process: It’s easy to get an initial quote and ship the device with the free shipping label. They even have a tracking feature to see the status of your order.
CONS: What We Disliked!
No collection service: RakeRock pickup services are limited to 10+ devices only.
Limited time for locking the initial offer: The price-lock feature is within 14 days only, which is not as much as other stores.
RakeRock Trade-in Program Review
Buyers Guide: Is RakeRock for you?
1. Consumer Feedback Overview
Checking reviews of people who transacted with RakeRock is important to know if it is legit and how they operated. It’s perfectly normal because we do it too!
In this section, we will provide you with a summary of customer feedback in Google reviews, so you don’t have to scroll through and waste a bit of time.
Customer Review Rating Distribution
PROS: What Customers Liked
Easy and Fast Process: Many customers appreciate the easy and fast process of RakeRock. You’ll get a quote, they send you a label, you ship it, they inspect it, and you’ll get paid quickly.
Responsive Customer Service: Most customers liked the customer service of RakeRock. They said they are professional, helpful, respectful, and attentive.
Quick Payment: Customers who sold their devices to RakeRock were paid quickly via Zelle.
CONS: What Customers Disliked
Lower Offers after Device Inspection: Some sellers complained that their initial quoted price decreased after RakeRock’s inspection.
Order and Product Problems: Most of the customers' dissatisfaction is about defective items and delayed shipments for the electronics they buy on RakeRock’s online shop.
2. RakeRock VS. Alternatives
Compare Trade-in Quotes, Ratings & Services
RakeRock is one of many options for selling your iPhone, laptop, or any other device you want to dispose of.
In this section, we compared RakeRock with other options you may want to consider based on customer ratings, prices, payment options, and overall selling experience to make it easier for you to see which service would work best for you.
This Company
4.3 out of 5
- Seamless selling process.
- Professional and helpful customer service.
- Get paid in 1-2 days with four options, such as PayPal, Cash App, Venmo, and Zelle.
Best Rated
5 out of 5
- Easy to use, and the process is straightforward and hassle-free.
- Gives the initial quote offer after inspection, as long as it is in the same condition described.
- Get paid within a day via PayPal.
Best Quotes
4.4 out of 5
- Multiple offers, giving you a wide range of options to choose from.
- Most payment options – direct deposit, PayPal, Check, Cash App, etc. – are available.
- Up to 30-day price-lock feature to retain the initial offer.
3. How Does RakeRock Trade-in Work?
FAQs: Payment, Shipping, Conditions, and More
How Selling With RakeRock Works
See How Much You Can Sell Your Device:
- Visit RakeRock’s buyback website.
- Click Get Started and select your device.
- Select the correct description of your device, such as whether it is unlocked, its storage capacity, or whether it is in good condition, to see your initial offer.
Pro Tip: Make sure you choose the exact description of your device to avoid a lower price on the final offer, as RakeRock will inspect it first before sending you the payment.
Lock in Offer and Ship Your Device:
- Click Lock In Offer if you’re satisfied with the price.
- Click Get Paid to proceed with the shipment, or Add another item if you have more devices to sell.
- Input your details, including a coupon code if you have one, where you want to receive the payment, and your address.
- Click Finish to proceed.
- Click here, which is in blue font color to confirm your trade-in. You’ll see your information and the status of your order.
- Print your free shipping label and prepare your device for shipment.
Pro Tip: Make sure to secure your device with a box and bubble wrap to avoid damage during the shipment. It can lower the trade-in price if RakeRock checks the device and it is different from your description.
Ready to find the best rated store and deal?
Service FAQs: Payment, Shipping, & Device Conditions
PAYMENT OPTIONS:
PayPal
Venmo
Zelle
Cash App
Donate
Check or eCheck
SHIPPING OPTIONS:
FREE Shipping Label
FREE Returns
Shipping Pack
Collection Service
DEVICE CONDITION:
New/Boxed
Mint/Flawless
Good/Used
Cracked/Damaged
Broken/Faulty
Financed
Seller Options: What can you sell on RakeRock?
You can sell the following gadgets on RakeRock:
iPhones
Samsung Galaxy
Google Pixel
Motorola phones
Samsung tablets
iPads
Dell and Samsung laptops
Macbooks
Apple and Samsung Watches
Garmin and Google Smartwatches
Samsung earphones
Bose and Sony headphones
PlayStation, Microsoft Xbox, and Nintendo Switch Consoles
Xbox controllers
GoPro and DJI Action Cameras
Homepods
Payment Terms: How long does RakeRock take to pay?
It usually takes 1-2 days for RakeRock to send your payment, but it will still depend on your chosen payment option.
Payment Options: How does getting paid work & does RakeRock pay cash?
RakeRock will send your payment after they have inspected your device. They will pay you cash via PayPal, Venmo, Zelle, or Cash App. You can also pick Donate if you prefer.
Just note that some of these digital wallets or online payment services have processing fees. So expect a little less than the initial or final offer.
Shipping: How do you send your phone/gadget to RakeRock for trade-in?
RakeRock will send you a shipping label that you can print and put on your package. Make sure you place your device(s) in a box with lots of bubble wrap to avoid damage during shipping.
If you are not satisfied with the final offer, you can request a return for FREE.
Working Quotes: How do you get the most money selling phones to RakeRock?
To get the most money from selling your device(s) to RakeRock, you must be accurate in the description of the items.
Here’s a preview of the working condition they accept:
- New
- 100% functional and brand new in a factory-sealed box.
- The manufacturer’s seal has never been broken.
- Original plastic film (if applicable) is still present.
- Never activated.
- All original accessories included.
- Clear ESN/IMEI for activation by a new user (if applicable).
- No financing balance.
- Excellent
- 100% fully functional.
- Looks brand new. No scratches, dents, scuffs, frame wear, or marks.
- The screen has no dead pixels, white spots, burn-in, or discoloration.
- No cracks, chips, or hardware issues.
- All parts are 100% original (no aftermarket parts).
- No engravings or signs of liquid damage.
- Battery health above 90% and no “Service Battery” message (if applicable).
- All buttons and features are fully functional.
- Clear ESN/IMEI (if applicable).
- Very Good
- 100% fully functional.
- Minimal signs of use (light surface wear only).
- No major scratches, dents, cracks, or chips.
- The screen has no dead pixels, white spots, or burn-in.
- All parts 100% original.
- No engravings or signs of liquid damage.
- Battery health above 85% (if applicable).
- All buttons and features are fully functional.
- Clear ESN/IMEI (if applicable).
- Good
- 100% functional.
- Normal signs of use (visible scratches or minor wear).
- No cracks or chipped glass.
- No major dents affecting structure.
- The screen has no major defects.
- All core functions work properly.
- All parts are original.
- No liquid damage.
- Battery health above 80% (if applicable).
Damaged Quotes: Can you sell cracked, broken, or faulty cell phones/gadgets to RakeRock?
You can sell cracked, broken, or faulty phones on RakeRock. But expect a lower offer than for gadgets in working condition.
- Poor
- Fully functional.
- Excessive scratches, dings, or dents.
- No missing major components and severe liquid damage.
- Battery above 80% capacity or may show a service warning but still holds charge (if applicable).
- Clear ESN/IMEI (if applicable).
- Broken
- The device powers on.
- Has cracks, broken parts, dead pixels, or display damage.
- May have faulty buttons, camera, speaker, charging port, etc.
- No signs of severe liquid intrusion.
- Not account locked.
- Clear ESN/IMEI (if applicable).
Review Conclusion
RakeRock is a good place to sell your phones and other electronics, as they accept most gadgets. You can sell multiple devices at once for a seamless process. They also pay within 1-2 days, so they are the best choice if you need cash right away.
The only drawback is they don’t accept phones that are blacklisted, reported lost or stolen, or iCloud/Find My and FRP locked. So if you have those devices, you can check BankMyCell to see which stores can be the best fit for your situation.
