Best Places to Sell Your Broken Xbxox (Damaged or Faulty)

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By Ash Turner
As CEO of CompareMyMobile.com and BankMyCell.com since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

Learn about our editorial process

| Updated on December 09, 2024
Fact Checked By
Joey Bobiles
Joey is adept at creating comprehensive comparison guides and product reviews for devices from brands like Apple, Samsung, and Google. His expertise extends to thorough evaluations of smartphones, tablets, smartwatches, MVNOs, and phone plans, all while simplifying intricate technical information into easily understandable content.

Learn about our editorial process

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

Learn about our editorial process

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  • If your broken Xbox is just gathering dust in a corner, discover where you can sell it for cash, including options with free shipping.
  • Learn about the out-of-warranty repair costs for your faulty Xbox and decide whether it’s still worthwhile to repair or just sell it outright.
  • Gamestop no longer purchases broken consoles, so it’s advisable to explore other venues for selling your broken Xbox.

Who Buys Broken Xboxes (Compare Quotes)

Compare 20+ Stores Quotes Here

BankMyCell compares over 100,000+ quotes and customer reviews from 20+ trusted buyback stores every 15 minutes via our data feeds, making us America’s #1 time-saving trade-in supermarket.

Places to Sell a Broken Xbox
Compare popular online, carrier & in-store trade-in offers
BankMyCell - Rated Excellent on Trustpilot.com
Buyback CompanyDamaged Price Difference vs. Best PriceCracked Price Difference vs. Best PriceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
GadgetTraders -61.65%-46.16%4.7 out of 5Cash
Decluttr -83.75%-83.75%4.3 out of 5Cash
In-Store Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
GameStop No Offers No Offers2.4 out of 5Store Credit
Market PlacesPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
eBayAuctionAuction1.2 out of 5Cash

Turn Your Broken Console into Cash - Fast

Get 100% of the Device Market Value with Buyback Stores

Sell your Xbox through a trusted buyback company and get the top value for your broken console. Follow these steps:

  • Start by searching for your Xbox model here
  • Select “Cracked or Faulty” in the filters to get an instant quotes.
  • Compare quote, ship for free, get paid.
Compare Xbox Buyback/Trade-in Deals

Lose up to 60-80% of the Device Market Value Selling on Marketplaces

You can sell your device on marketplaces however during the bidding it is likely you will get a far lower offer, and often badly damaged Xboxes are left unsold. In some rare cases you may be able to sell your console to big box stores like GameStop, but most of the time they don’t often accept broken or faulty Xboxes.

eBay:
  • Average Loss: 66% Less than online buyback stores
  • Process: Upload your console to the website, choose a price and listing time frame > wait for bids > sell your console and get paid in cash (low payouts).
Big Box Stores:
  • Average Loss: 89% Less than online buyback stores
  • Process: Sell your broken Xbox to a retail store and get store credit. (low payouts).

What Types of Xboxes can I Sell

When you sell your broken Playstation make sure to check with the buybacks policy to guarantee that they accept the way your device is broken. Your device can be considered broken if it has any of the following:

Water damage
Error codes in the system
Overheating or fan problems
Display or audio issues
Power issues
The disc drive isn’t reading the disc and will not insert or eject it.
System software problems such as crashing or freezing.
Controllers are not syncing or functioning correctly.
Problems with internet connection
HDMI and USB ports are damaged.

In this article:

If you no longer cannot use your Microsoft Xbox or do not want to spend money on repairs, it does not have to be thrown away.

You can sell or trade it in for the best price. You can also help save the environment, as some stores or trade-in shops have extensive recycling processes.

This article will help you check out your broken Xbox trade-in value at various stores.

Best Places to Sell Broken Xboxes (Online)

Get 61-88% of Your Consoles Market Value - in cash

You can sell a broken Xbox for cash near you either online or at a physical store. We compiled a list of the best places where you can sell a broken Xbox near you. This includes the conditions they accept, payment modes and timescale, shipping options, and Trustpilot rating so you can sell your Xbox immediately.

BEST Faulty Xbox Buyers (Top Payouts)

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

BankMyCell accepts an Xbox model in good and broken condition.

Models they accept

  • Xbox Series S
  • Xbox Series X
  • Xbox One X
  • Xbox One S
  • Xbox One
  • Xbox One With Kinect
  • Xbox 360 Slim
  • Xbox 360 Elite

Payment & Shipping Options

Payment Options: Check, PayPal, and cash via Direct Deposit
Payment Timescale: 1-5 Days
Shipping Options: Free shipping and returns, and collect service

gadget traders

Average Customer Rating:

icon review 4.5

4.7 out of 5 on Trustpilot

Avg. Broken/Faulty:

-61.65% Less

Avg. Cracked Screen:

-46.15% Less

Description

Gadget Traders accepts Xbox’s with multiple minor damage issues and devices that no longer power on.

Payment & Shipping Options

  • Payment: PayPal and Check
  • Shipping Privileges: Shipping labels, and returns are all free.
decluttr logo

Average Customer Rating:

icon review 4

4.3 out of 5 on Trustpilot

Avg. Broken/Faulty:

-87.75% Less

Avg. Cracked Screen:

-83.75% Less

Description

Decluttr accepts parts that are not fully functional, such as parts that are not working or system software that fails to load. They also accept consoles with liquid damage or bleeding screens, cracked or smashed screens, consoles that have been blocked, banned, barred, modified, or secured by the user or manufacturer, and non-US edition consoles.

Payment & Shipping Options

Payment Options: Direct deposit, PayPal, and Check
Payment Timescale: 1 Day
Shipping Options: Free shipping

*Price check quotes based on the latest Xbox (Dec 2024)

Can You Sell Faulty Xboxes on eBay?

Yes, you can sell your Xbox by listing it up on eBay. It can be a hassle to set up as you need to describe the issues and fill in every detail the site requires. Customers are unlikely to buy it since customers usually work for working secondhand devices, but there’s a chance of making more cash if they do since you set your price.

You will have to pay for shipping, and the rates change daily. Today, the auction-style start price of your faulty Xbox is fixed at $0.99.

Important note

eBay mentioned that your console’s sale price is not guaranteed.

eBay

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

BankMyCell accepts an Xbox model in good and broken condition.

Models they accept

  • Xbox Series S
  • Xbox Series X
  • Xbox One X
  • Xbox One S
  • Xbox One
  • Xbox One With Kinect
  • Xbox 360 Slim
  • Xbox 360 Elite

Payment & Shipping Options

Payment Options: Check, PayPal, and cash via Direct Deposit
Payment Timescale: 1-5 Days
Shipping Options: Free shipping and returns, and collect service

ebay logo

Average Customer Rating:

icon review 3

3.0 out of 5 on Trustpilot

Avg. Broken/Faulty:

Auction*

Avg. Cracked Screen:

Auction*

*eBay is an Auction site, prices vary.

Payment & Shipping Options

Payment Options: Check, Visa, or Mastercard debit card
Payment Timescale: 1-3 days
Shipping Options: You have to arrange the shipping

*Price check quotes based on the latest Xbox (Dec 2024)

Does Gamestop Buy Broken Xboxes Near Me?

What conditions does Gamestop require to buy Xboxes?

At this time, you cannot sell broken Xboxes at Gamestop.

Gamestop only accepts game consoles in good condition. However, you need to take your console to a nearby store and have it appraised.

However, it is more cost-effective to immediately sell your Xbox than to sell it with GameStop after it has been repaired, as the repair cost is frequently higher than the cash you will receive in return.

The online stores listed above are your best option as they offer better prices and services.

GameStop

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

BankMyCell accepts an Xbox model in good and broken condition.

Models they accept

  • Xbox Series S
  • Xbox Series X
  • Xbox One X
  • Xbox One S
  • Xbox One
  • Xbox One With Kinect
  • Xbox 360 Slim
  • Xbox 360 Elite

Payment & Shipping Options

Payment Options: Check, PayPal, and cash via Direct Deposit
Payment Timescale: 1-5 Days
Shipping Options: Free shipping and returns, and collect service

GameStop logo

Average Customer Rating:

icon review 2.5

2.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

No Offers*

*GameStop only accepts fully functioning Xbox’s

Payment & Shipping Options

Payment Options: Cash and in-store credit
Shipping Options: In-store only

*Price check quotes based on the latest Xbox (Dec 2024)

Can You Trade in a Broken Xbox?

Do you want to upgrade to new game consoles but aren’t sure what to do with your faulty and old Xbox model? Worry no more! You can get the best deals if you trade in your broken Xbox.

Most shops offer you the best deal, plus free shipping. They will accept your console under the following conditions, but the price will vary based on its current state.

What conditions are accepted?

  • Display or sound is no longer operational
  • Power button is broken
  • Console is overheating and experiencing fan problems
  • Freezing or crashing
  • HDMI and USB port issues
  • Controller is not operational nor synchronizing with the game or system
  • Optical drive is unable to read the disc
  • Liquid damage
  • System error messages

How Much Does it Cost to Repair a Broken Xbox?

Selling your broken Xbox may be better than repairing it, as it will almost certainly cost more.

Repair services currently cost up to $299. If you add $200, you can buy another console.

Below are the complete details of out-of-warranty service costs from the Microsoft Xbox company. From there, you can decide whether it’s worth it to repair your broken Xbox or if trading it in is the better option.

Model NameYear of ReleaseCost (USD)
Xbox Series S2020199
Xbox Series X2020299
Elite Wireless Controller 2201999
Xbox One S2019179
Xbox One X2017249
Xbox Wireless Headset Ear Cup Replacements-10

If the Microsoft service cost is expensive for you, we also listed the average quote from various online providers who repairs faulty Xboxes depending on the problem.

RepairAverage Price Quoted
Blu-Ray drive replacement/upgrade$85
Blu-Ray drive laser repair$65
Hard drive recovery (E200 Error)$50
Update problems$30
Green screen$50
Taking too long to load error$30
Error codes$50+, depending on error code as there are many
Spindle problems$65
Won't turn on$50+, depending on the exact cause

Where to Sell Broken Xboxes For Cash?

Where to sell a broken Xbox console? Most businesses now buy faulty game consoles for the best price. You need to choose the best one that offers a fair price, free shipping, and same-day payment, whichever suits your needs.

Frequently Asked Questions

Can you sell an Xbox that's not in perfect condition?

Yes. You can sell an Xbox that’s not working as well as it should, although you might get less money. Look for websites that buy used electronics, and mention that your Xbox has some issues. This way, you can get a fair price for it, even if it has problems like being unable to read discs or connect to the internet.

Where do I sell my faulty Xbox?

Online platforms are your best bet for selling an Xbox with some problems. Sites like BankMyCell are known for accepting electronics in less-than-perfect condition. Just give details about your Xbox’s specific issues and storage size to get an offer immediately.

What options do I have for a broken Xbox?

Consider recycling your non-working Xbox. Many stores that sell electronics and the companies that make them have programs for taking back old and broken electronics. This way, you can dispose of your Xbox in a way that’s better for the environment and helps reduce electronic waste.