Where to Sell a Broken PS5 For Cash

Best Places to Sell Your Broken PS4/PS5 Consoles (Damaged or Faulty) (Feb 2024)

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By Ash Turner
As CEO of CompareMyMobile.com and BankMyCell.com since 2009, Ash has been a pivotal figure in the mobile tech industry. With a background in managing Brightstar’s PhoneRecycleBank, he boasts extensive experience with global carriers and MVNOs like T-Mobile and O2, and leading manufacturers such as Apple and Samsung.

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| Updated on February 27, 2024
Fact Checked By
Joey Bobiles
Joey is adept at creating comprehensive comparison guides and product reviews for devices from brands like Apple, Samsung, and Google. His expertise extends to thorough evaluations of smartphones, tablets, smartwatches, MVNOs, and phone plans, all while simplifying intricate technical information into easily understandable content.

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Edited By
Kim Juanillo
Kim, an editor with a rich background in digital content management and developmental psychology, brings a unique blend of analytical and creative skills to BankMyCell. With her background in Psychology, Kim is adept at understanding complex concepts and transforming them into engaging, accessible content.

Learn about our editorial process

  • Do you have a faulty PS4 and PS5 that you want to sell? With BankMyCell, we compare top buyers of PS4 and PS5 units so you can enjoy top price offers and free shipping.
  • Many stores like GameStop don’t buy broken consoles, but out-of-warranty repair costs can exceed $230, losing you 100% of your money if you try to repair first. We can show you stores that buy them without any cost to you. Compare Quotes Now
  • Trade-in prices vary in different sites and stores. That’s why it’s essential to compare quotes before selling your device. 

Compare 20+ Stores Quotes Here

BankMyCell compares over 100,000+ quotes and customer reviews from 20+ trusted buyback stores every 15 minutes via our data feeds, making us America’s #1 time-saving trade-in supermarket.

Compare popular online, carrier & in-store trade-in offers
BankMyCell - Rated Excellent on Trustpilot.com
Buyback CompanyDamaged Price Difference vs. Best PriceCracked Price Difference vs. Best PriceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
BuybackWorld -12.43%-52.00%4.1 out of 5Cash
GadgetTraders -61.54%-46.16%4.7 out of 5Cash
Amazon No Offers*-50.00%1.7 out of 5Cash
In-Store Trade-inPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
GameStop No Offers No Offers2.4 out of 5Store Credit
Market PlacesPrice DifferencePrice DifferenceTrustpilot RatingPayout Type
BankMyCell
Compare 20+ quotes
BEST OFFERBEST OFFER4.4 out of 5Cash
eBayAuctionAuction1.2 out of 5Cash

*Percentages were calculated using each store’s average price of the two most popular broken Playstation consoles.

Turn Your Broken Console into Cash - Fast

Get 100% of the Device Market Value with Buyback Stores

Sell your PS5 or PS4 through a trusted buyback company and get the top value for your broken device. Follow these steps:

  • Start by searching for your Playstation model here
  • Select “Cracked or Faulty” in the filters to get an instant quotes.
  • Compare quote, ship for free, get paid.
Compare PS5 Buyback/Trade-in Deals

Lose up to 50-70% of the Device Market Value Selling on Marketplaces

You can sell your device on marketplaces however during the bidding it is likely you will get a far lower offer, and often badly damaged consoles are left unsold. In some rare cases you may be able to sell your console to big box stores like GameStop, but most of the time they don’t often accept broken or faulty Playstations.

eBay:
  • Average Loss: 66% Less than online buyback stores
  • Process: Upload your console to the website, choose a price and listing time frame > wait for bids > sell your console and get paid in cash (low payouts).
Big Box Stores:
  • Average Loss: 89% Less than online buyback stores
  • Process: Sell your broken Playstation to a retail store and get store credit. (low payouts).

What Types of Playstations can I Sell

When you sell your broken Playstation make sure to check with the buybacks policy to guarantee that they accept the way your device is broken. Your device can be considered broken if it has any of the following:

Water damage
Error codes in the system
Overheating or fan problems
Display or audio issues
Power issues
The disc drive isn’t reading the disc and will not insert or eject it.
System software problems such as crashing or freezing.
Controllers are not syncing or functioning correctly.
Problems with internet connection
HDMI and USB ports are damaged.

Who Buys Broken PS4/PS5s (Compare Quotes)

In this article:

Do you have a faulty console? You might want to sell it to make some extra money or upgrade to a different console.

Continue reading to find out which conditions are considered broken and how much a broken PS4/PS5 sells in the market.

Best Places to Sell Broken PS4/PS5's (Online)

Get 100% of Your Playstation Consoles Market Value in cash

Online buyers will pay a high value for your faulty console. You can compare trade-in values immediately with BankMyCell, so you know where to sell your broken PS4/PS5.

We also included helpful information such as the Trustpilot rating, shipping options, and payment methods,

Payment Timescale

Examine the payment schedule to see when you will receive your cash after the store gets your PlayStation.

Shipping Options

Check if they offer free shipping and returns. Free returns mean that if the seller does not buy your console after the evaluation, it will be returned to you for free.

BEST Faulty PS5 Buyers (Top Payouts)

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

The site will compare all the buyback stores to see which one has the best shipping options and trade-in values.

BankMyCell accepts units that have software and hardware issues.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Options: Cash via direct deposit, check, PayPal, Cash App, Zelle, and Amazon Gift Card
Payment Timescale: 1-2 days
Shipping Options: Shipping Label, Shipping Pack, Free Returns, Collection Service

BuyBackWorld logo

Average Customer Rating:

icon review 4

4.0 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

Description

BuyBackWorld accepts various devices in good and broken condition. You can sell your PlayStation with software and hardware issues like broken buttons, controllers, and cables for a decent price.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Options: Check, PayPal, and Venmo
Payment Timescale: 2-10 days
Shipping Options: Shipping Kit, Prepaid Label and Free Returns

gadget traders

Average Customer Rating:

icon review 4

4.7 out of 5 on Trustpilot

Avg. Broken/Faulty:

-61.54% Less

Avg. Cracked Screen:

-46.16% Less

Description

The site buys used PlayStation consoles with cracks or dents that do not power on.

It also accepts units that frequently crash due to software issues and those that have broken buttons and ports due to hardware issues.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Options: Check, and PayPal
Payment Timescale: 2 days
Shipping Options: Shipping Label, Free Returns

Amazon logo

Average Customer Rating:

icon review 2

1.7 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

-50.00% Less

*Amazon do not accept Broken or Faulty Playstations

Description

Amazon offer a trade in program which accepts a damaged Playstation 5.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Options: Check, and PayPal
Payment Timescale: 10 days
Shipping Options: Shipping Label

*Percentages were calculated using each store’s average price of the two most popular broken Playstation consoles.

Can You Sell Faulty PS4/PS5s on eBay?

Get 50-70% of the Device's Market Value

Another website where you can sell your broken PS4 or PS5 is eBay. However, you must post a listing on your own. It will take some time because you will need to write a product description, upload photos, set the price, and other site-specific settings.

The site also charges sale fees, which means it will not entirely return the trade-in value of the console to you.

For example, a PS5 Sony PlayStation 5 Console Disc Version sold at $400 on eBay’s basic store will incur a total sale fee of $60.30 or 15.08% of the total revenue.

The sale fee is your profit loss, but you can avoid it by selling the console at a higher price, which is impossible to sell because it is a faulty device.

eBay

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

The site will compare all the buyback stores to see which one has the best shipping options and trade-in values.

BankMyCell accepts units that have software and hardware issues.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Options: Cash via direct deposit, check, PayPal, Cash App, Zelle, and Amazon Gift Card
Payment Timescale: 1-2 days
Shipping Options: Shipping Label, Shipping Pack, Free Returns, Collection Service

ebay logo

Average Customer Rating:

icon review 1

1.2 out of 5 on Trustpilot

Avg. Broken/Faulty:

Auction*

Avg. Cracked Screen:

Auction*

*eBay is an Auction site, prices vary.

Description

As eBay is a Marketplace individuals decide on the price that they would like to sell their Playstation 5 for, this means prices vary.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Timescale: Auction
Payment Options: PayPal, Check
Shipping Options: You have to arrange for shipping.

*Percentages were calculated using each store’s average price of the two most popular broken Playstation consoles.

Does Gamestop Buy Broken PS4/PS5s?

From phones to tablets, GameStop is a well-known site where people can trade in their devices. If you’ve visited their website, you’ll notice that they don’t provide upfront pricing.

According to GameStop, they do not accept broken consoles anymore. You can have it repaired before selling it on the site, but this will only take your time and effort.

Sell your console on other buyback sites that pay higher prices and provide convenient shipping options.

GameStop

bankmycell logo

Average Customer Rating:

icon review 4.5

4.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

TOP PAYOUT

Avg. Cracked Screen:

TOP PAYOUT

*Compare everyone’s deals here, Guaranteed Top Payouts!

Compare popular online, carrier & in-store trade-in offers

Description

The site will compare all the buyback stores to see which one has the best shipping options and trade-in values.

BankMyCell accepts units that have software and hardware issues.

Payment & Shipping Options

Conditions Accepted by the Store: Broken, Good
Payment Options: Cash via direct deposit, check, PayPal, Cash App, Zelle, and Amazon Gift Card
Payment Timescale: 1-2 days
Shipping Options: Shipping Label, Shipping Pack, Free Returns, Collection Service

GameStop logo

Average Customer Rating:

icon review 2.5

2.4 out of 5 on Trustpilot

Avg. Broken/Faulty:

No Offers*

Avg. Cracked Screen:

No Offers*

*GameStop only accept fully functioning Playstations. They do not accept Broken/Faulty/Damaged devices.

Description

They only accept and provide trade-in value for devices in good condition. They accept broken phones, but this does not apply to gaming consoles.

Payment & Shipping Options

Conditions Accepted by the Store: Good only
Payment Timescale: Instant in-store
Payment Options: Store Credit/GameStop Gift Card

*Percentages were calculated using each store’s average price of the two most popular broken Playstation consoles.

Can You Trade in a Broken PS4/PS5?

Yes, you can sell and gain some earnings with your broken console. It’s best not to throw it away or let it collect dust at home.

Possible damages of broken game consoles:

  • Water damage
  • Error codes in the system
  • Overheating or fan problems
  • Display or audio issues
  • Power issues
  • The disc drive isn’t reading the disc and will not insert or eject it.
  • System software problems such as crashing or freezing.
  • Controllers are not syncing or functioning correctly.
  • Problems with internet connection
  • HDMI and USB ports are damaged.

How Much Is the Repair Cost of a Broken PS4/PS5?

Most of the time, repairs are so expensive that they exceed the value of your console. This is why it is preferable to sell your broken PlayStation rather than go through the hassle of repairing it and ultimately losing money. Here is a breakdown of Sony’s sample repair costs, particularly for out-of-warranty devices:

According to Sony:

Costs for broken disc drives

Damage to the disc drive, the laser, or any other components could cause problems.

Repairs for a broken disc drive can range from $100 to $150, depending on the issue.

Cost of repairing damage to the outer casing

Most of the time, the only repairable damage is to the outer plates. Consoles with a damaged exterior are challenging to repair because most repair shops cannot fabricate a new plastic shell for the device.

You can replace it for around $30, depending on the style.

Cost of repairing damaged HDMI ports

A damaged HDMI port can be repaired for around $80, but replacing the ports will cost the most.

According to Reddit:

Out-of-warranty repairs can cost up to $230, as shown in a Reddit thread for Sony PlayStation users.

Frequently Asked Questions

What should I do if my PS5 is damaged?

If your PS5 has damage due to accidents, liquid spills, or technical malfunctions, it’s recommended to take it to an authorized repair center for a free assessment. Experienced technicians will perform diagnostics and repairs on the same day if possible to help restore your console to its best working condition quickly.

Is it possible to sell a damaged PlayStation?

Yes, you can sell a damaged PlayStation. Various online services offer to estimate the value of your broken console. Just list your device, noting its model and describing its condition as Broken or Faulty to get an appraisal.

Where can I sell a defective PS5 controller?

When selling a malfunctioning DualSense Wireless Controller, Swappa serves as a reliable and easy-to-use marketplace. It connects sellers directly with buyers, ensuring a smooth transaction process. This method lets you get paid quickly and saves buyers money on their purchases.